Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.
Refine
-
By rating
Very easy setup! This tracking app has all the essentials. It isn't overcomplicated with unnecessary features. You don't need anything else!
Hi Julianna Beauty,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
Looks good so far. Quick response and assistance from Wendy in customer service as well :) I find this cheaper than my previous app so I have switched from them to save money.
Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Order Tracking support team
Definitely recommend. Simple and easy to use, plus the customer service is amazing. A no-brainer to improve CX
Lots of love and Thank you 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from Tracy
excellent .............................................................................................
🥰🥰🥰! Thank you! Our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .
The Omega app is amazing. It is very useful, helps my business a lot! I enjoy using it a lot! It's so awesome!
Hi Echoine,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
I have had a great experience with this app so far. Support has quickly assisted with providing customization to the app to better fit our website. Highly recommended!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
This app is really good. loved the interface. the support team is really friendly. and this app is cheap compared to others.
Hi zunuxy,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
We have just installed the app and it seems we selected the right app. Had some issue with installation and Stella from support was really prompt to resolve it. We hope the app would be helpful for all our tracking needs.
Hi KheenKhaab®-Designer Studio,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
Just started using this to replace Shopify email notifications and our courier aggregator's tracking - was simple to to set up - and the responsive siupport team helped me fix some issued caused by our courier app. Great app - would recommend,.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗