Synctrack Order Tracking

Synctrack Order Tracking

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and exceptional customer support. They appreciate the user-friendly interface, customizable tracking page that aligns with store branding, and seamless Shopify integration. The app supports multiple couriers and offers real-time updates, enhancing customer satisfaction. Merchants also value the quick problem resolution and cost-effectiveness, noting reduced chargebacks and disputes, which protect revenue and build customer trust.

January 3, 2025

Good

60 Tools
United Kingdom
About 5 hours using the app
Synctrack replied January 6, 2025

Thank you for your review of the Synctrack Order Tracking app! 🚚✨ We’re happy to hear that you’re enjoying the app. If you need any assistance or have any feedback, feel free to reach out! 😊

Thanks for choosing Synctrack Order Tracking! 🚀🙌

October 13, 2024

I asked for assistance from the Live Chat and received my resolution immediately from Joy. Thank you!

LuxurLove
United States
About 23 hours using the app
Synctrack replied October 16, 2024

Thank you for your feedback! 😊 We're glad Joy could assist you quickly. If you need any more help, feel free to reach out! 🌟

March 25, 2024

If you want to make you brand better. It is handy to have this app. You can track all the order that you send to your customers and see where there are. And the customer can do the same. This app can show your customer where there order is. so you don't have to answer all the of customer email about there is my order. Just install and let the app do the rest. It will give you a order tracking page for the customer so you can put it in the footer of your webshop. Amazing app and an amazing team to back it up. I recommend this app for everyone.

RTMO. Select
Netherlands
About 2 months using the app
Synctrack replied March 27, 2024

Thank you immensely for your glowing review of our Omega Order Tracking Upsell app! 🌟 We're thrilled to hear that it's been such a valuable tool for enhancing your brand and providing seamless order tracking for both you and your customers. 😊 It's fantastic to know that you appreciate the convenience it offers in reducing the need for manual email responses. Your recommendation means the world to us! If you ever need further assistance or have any questions, our amazing team is always here to support you. 🚀

August 21, 2024

I really want to tell the whole world how lucky we are to have people like Tracy, who genuinely cares about making us smile through her meticulous and well-done work. She is proof of someone truly passionate about their craft. You're the best of the best! Thank you Tracy SO VERY MUCH ! You are magic dear !

Djolie
Canada
5 days using the app
Synctrack replied August 23, 2024

Thank you so much for your heartfelt words! 🌟 We're beyond thrilled to hear how much Tracy's dedication and passion have made a difference for you with the Synctrack Order Tracking app. She truly is magic, and we're lucky to have her on our team. Your kind message will surely make her day! Thank you for sharing this, and know that we're always here to make you smile. 😊✨

July 26, 2024

I think this software is very good. I'm not a VIP, but their customer service and technical teams treat you like a VIP. Additionally, their customer service responses are very warm and efficient, which is rare. The efficiency in handling issues is also very fast. I highly recommend this software.

我的商店
United States
7 months using the app
Synctrack replied July 30, 2024

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our customer service and technical teams have made you feel like a VIP and that you're impressed with the efficiency and warmth of our support. Your recommendation is greatly appreciated!

July 30, 2024

Great application. And the support team helped me to customize everything I want, pretty fastly.

Azenra
France
3 months using the app
Synctrack replied August 8, 2024

🌟 Thank you for your fantastic review! We're delighted to hear that you find the Synctrack Order Tracking app great and that our support team was able to help you customize everything you wanted quickly. 😊 If you need any further assistance, we're always here to help!

June 17, 2024

I am extremely satisfied with the service from Synctrack Order Tracking. They assisted me quickly and professionally with my order tracking issues. The team is clearly well-trained and knows exactly what they're doing. The support was efficient and effective, resolving my problems in no time. Such customer service is rare and definitely deserves five stars. Thank you, Synctrack, for the excellent experience!

SELVANI
Belgium
About 1 month using the app
Synctrack replied June 21, 2024

Thank you for your glowing review of the Synctrack Order Tracking app! We're thrilled to hear that our team provided you with quick, professional assistance for your order tracking issues. It's fantastic to know that our well-trained team efficiently resolved your problems and provided such excellent customer service. Your satisfaction means a lot to us! 🌟😊

July 15, 2024

Great customer service so far. I've just started using the app, so I'll update later after I figure out how the app works.

Constant Lavida
United States
17 days using the app
Synctrack replied July 17, 2024

Thank you for your feedback on the Synctrack Order Tracking app! 🌟 We're glad to hear that you've had a great experience with our customer service so far. Take your time exploring the app, and if you have any questions or need further assistance as you figure out how it works, please feel free to reach out. We're here to help! 😊📦

August 22, 2024

Great customer service! Joy is a always there to help and the app itself works flawlessly.

Glimira Jewelry
United States
25 days using the app
Synctrack replied August 23, 2024

Thank you for the kind words! 😊 We're thrilled to hear that you're enjoying the Synctrack Order Tracking app and that Joy has been consistently helpful. We're here to ensure everything continues to run smoothly for you! 🌟

June 11, 2024

Omega Order Tracking supports multiple courier services, making it versatile and suitable for businesses that ship with different carriers.

The Active Time
United States
About 2 months using the app
Synctrack replied June 17, 2024

Thank you for your feedback! 😊 We're thrilled that you find the Synctrack Order Tracking app versatile and suitable for your business needs with its support for multiple courier services. We aim to provide the best experience for businesses that ship with different carriers! 🚚🌟