Synctrack Order Tracking

Synctrack Order Tracking

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and exceptional customer support. They appreciate the user-friendly interface, customizable tracking page that aligns with store branding, and seamless Shopify integration. The app supports multiple couriers and offers real-time updates, enhancing customer satisfaction. Merchants also value the quick problem resolution and cost-effectiveness, noting reduced chargebacks and disputes, which protect revenue and build customer ...

June 6, 2022

Superbe équipe, disponible et à l'écoute. Je suis impressionnée par les fonctionnalités qui sont vraiment très avancées. J'ai essayé plusieurs applications avant Omega et je peux vous dire qu'ils sont bien meilleurs. Merci à Zeroes et Tracy qui sont restés au delà de leurs heures de travail pour m'assister, des vrais pros ! Je recommande sans hésiter .

Bellerise
France
About 2 years using the app
Synctrack replied June 7, 2022

Thank you for the fantastic review. We're thrilled to hear you're enjoying our Order Tracking app. Tracy is one of our support team's superstars, and we're thrilled that he ...

January 9, 2022

This is one of the best and most efficient tracking Apps we have used so far. Thank you Omega team!!

FreyaTreasures
Germany
About 2 years using the app
Synctrack replied January 11, 2022

Hi FreyaTreasures
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. ...

June 14, 2021

Awesome app, fast and great customer support, loved the way they customized just for me and gave an update. Definitely recommend this app Moreover its freee... keep up guys tqsm

Neon Hut
India
About 2 years using the app
Edited September 29, 2022

I use this app to track my orders and it is amazing ! I love it !!such detail and the best part is its' FREE !! THANK U GUYS !!! ANNA U ROCK !!! <3

Rita's Unique Boutique
United States
About 2 years using the app
Synctrack replied February 5, 2022

Hi Rita's Unique Boutique

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need ...

August 24, 2022

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

HUEPAR DE
United Kingdom
Almost 2 years using the app
Synctrack replied August 25, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the ...

December 26, 2021

The app is easy to setup, supports many different shipping services, and provides acustomizable order tracking page that is attractive and easy for customers to use.

TulipStuff
United States
Almost 2 years using the app
Synctrack replied December 26, 2021

Hello TulipStuff,

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially our tech. We always would like to ...

March 7, 2023

I've just downloaded and installed this app, and had a few questions. Rosie dealt with all my questions with exceptional attention to detail. I can't recommend her enough. The app is looking very promising!

Craftamo
United States
Almost 2 years using the app
Synctrack replied March 7, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 17, 2021

Great app and the support is very efficient. I installed the app and had problems connecting my email for notification because provider wasn't listed and the support team explained exactly how to resolved the issue and now we are up and running thanks guys.

Maison Shurnel
Trinidad & Tobago
Almost 2 years using the app
December 12, 2023

An excellent order tracking app, highly recommended. Customer service representative Joy responds incredibly quickly, can resolve issues promptly, and the fees are very reasonable!

Kemimoto
Hong Kong SAR
Almost 2 years using the app
Synctrack replied December 13, 2023

Thank you for your excellent review! 🌟🚀 We're thrilled to hear that you find our order tracking app outstanding and highly recommend it. 😊💯 It's fantastic to know that Joy, ...

July 30, 2024

Great application. And the support team helped me to customize everything I want, pretty fastly.

Azenra
France
3 months using the app
Synctrack replied August 8, 2024

🌟 Thank you for your fantastic review! We're delighted to hear that you find the Synctrack Order Tracking app great and that our support team was able to help you customize ...