Synctrack Order Tracking

Synctrack Order Tracking

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and exceptional customer support. They appreciate the user-friendly interface, customizable tracking page that aligns with store branding, and seamless Shopify integration. The app supports multiple couriers and offers real-time updates, enhancing customer satisfaction. Merchants also value the quick problem resolution and cost-effectiveness, noting reduced chargebacks and disputes, which protect revenue and build customer trust.

March 26, 2024

Very helpful!

BoardKing
Greece
27 days using the app
Synctrack replied March 30, 2024

We're delighted to hear that you found our Omega Order Tracking Upsell app very helpful! 🌟 If you have any further questions or need assistance, feel free to reach out. We're here to ensure your success! 🚀

August 5, 2021

Very easy setup! This tracking app has all the essentials. It isn't overcomplicated with unnecessary features. You don't need anything else!

Julianna Beauty
United States
Over 3 years using the app
Synctrack replied August 9, 2021

Hi Julianna Beauty,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

December 24, 2021

For those of you who are skeptical about trying this app. Don't be. It's a set it and forget it type of app that has helped us a great deal. Very detailed and intuitive and the team is always willing to help out if something seems challenging. What are you waiting for.?

ALLRJ
United States
About 3 years using the app
Synctrack replied December 24, 2021

Hi ALLRJ
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

September 13, 2022

Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful

Utoper
United States
About 3 years using the app
Synctrack replied September 14, 2022

How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

December 16, 2022

Best app and support. They include many integrations and easy to use. This app has helped our customers to track orders accurately.

Andamen
India
Over 2 years using the app
Synctrack replied December 16, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Order Tracking app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

June 11, 2021

Free app does all the work. Support was really great too, they solved my problem and helped me integrate it.

Cation Clothing
India
Over 2 years using the app
April 5, 2022

Super easy to install. The customized page is a very nice feature. When I had a question Tracy was very helpful.

WhatNaturalsLove.com
United States
Over 2 years using the app
Synctrack replied April 5, 2022

Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Tracy 🥰

Edited February 23, 2022

It is very useful to have an on-store page where customers can directly track their orders. It also comes with mailing features which are very useful. It's very clean and relieves a lot of confusion in clients, very happy with it. Customer support is also very kind and super fast.

TIA Trends
United States
Over 2 years using the app
Synctrack replied February 28, 2022

Hi TIA Trends

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

June 6, 2022

Superbe équipe, disponible et à l'écoute. Je suis impressionnée par les fonctionnalités qui sont vraiment très avancées. J'ai essayé plusieurs applications avant Omega et je peux vous dire qu'ils sont bien meilleurs. Merci à Zeroes et Tracy qui sont restés au delà de leurs heures de travail pour m'assister, des vrais pros ! Je recommande sans hésiter .

Bellerise
France
About 2 years using the app
Synctrack replied June 7, 2022

Thank you for the fantastic review. We're thrilled to hear you're enjoying our Order Tracking app. Tracy is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Tracy and Zeroes, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!
Omega Order Tracking app support team

January 9, 2022

This is one of the best and most efficient tracking Apps we have used so far. Thank you Omega team!!

FreyaTreasures
Germany
About 2 years using the app
Synctrack replied January 11, 2022

Hi FreyaTreasures
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team