Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (209)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order tracking system, noting its seamless integration with multiple couriers and merchant websites, which reduces customer inquiries. They appreciate the ease of setup, real-time updates, and customizable tracking features that enhance customer experience. Exceptional customer support is also frequently praised for its responsiveness and effectiveness in issue resolution.
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The App serves everything you need! And this for free! But not enough they also provide outstanding support. 5/5 i recommend!
Hi Annette von Qinao,
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team
I am extremely pleased with the customer service experience of this app! No matter what issue I encountered, their team always responded with outstanding professionalism and impressively patient assistance.
What impressed me the most is the swift resolution of issues. I've faced some technical challenges, but each time, the problems were resolved in a short period. Their technical support team is not only efficient but also friendly, always willing to help me tackle any concerns.
This kind of professional, efficient, and friendly customer service instills in me a stronger confidence in using this app. Thanks to your outstanding team for providing such excellent support and service to users!
We're beyond thrilled to hear about your extremely positive customer service experience with our app! 🌟😊 It's fantastic to know that our team has consistently demonstrated outstanding professionalism and provided impressively patient assistance, no matter the issue you encountered. We take pride in delivering swift resolutions to technical challenges, ensuring a smooth experience for our users. If you have any further questions or need assistance, please don't hesitate to reach out. We'll be here to support you every step of the way! 👍🤗
Great app, quick sync just seconds. Personalized order page, capable of cross-selling. Very good. Customer care is also quick. Thanks very much. Hopefully, in the future the app will have more new features like hiding some unwanted keywork. Recommended to use.
Hi trendluxy,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
Great app, The UX is on point, the price is much cheaper than the competition and the customer support team is really reactive, I had issue with the setup of the app and they managed to solve out everything in no time. I highly recommend this app to anyone
Hi Le Createur des housses
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
They are super quick and very helpful and available to help you each time you ask them, Mr. Zeroes you and your team rocks.
Hi MARS Cosmetics
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Stella is very helpful and great! The app is easy to use and the interface is nicer than other apps I have used out there!!
Hi Home Fragrance | HerScents.Co
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
The App looks amazing and great customer service! They supported the carriers I work with and have a lot of customization options.
Hi Esture
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Love this app! Some of the best customer service you will ever receive, super quick and very helpful with their responses. I've always recieved the best help fixing any problem that I have had!
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .
The app is extremely useful and easy to use, can be customized according to each store, can add notifications in the tracking page,
loads fast and clear,
Enthusiastic support, edit as you like
One word: Great
The support provided is Great. I was particularly happy talking to Anna who understood my issue quick and was also quick to resolve it. She not only helped me with the query, but also gave tips on how to avoid similar issue in the future. The app is great too but what makes it awesome is the kind of support you get. Thank you Omega.
Hi easybuy.co.in,
Thank you for taking the time to provide a rating and your compliment to Anna!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.
Hope your day is as awesome as you!
Kaylee - Omega Team