Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.
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I am extremely satisfied with the service from Synctrack Order Tracking. They assisted me quickly and professionally with my order tracking issues. The team is clearly well-trained and knows exactly what they're doing. The support was efficient and effective, resolving my problems in no time. Such customer service is rare and definitely deserves five stars. Thank you, Synctrack, for the excellent experience!
Thank you for your glowing review of the Synctrack Order Tracking app! We're thrilled to hear that our team provided you with quick, professional assistance for your order tracking issues. It's fantastic to know that our well-trained team efficiently resolved your problems and provided such excellent customer service. Your satisfaction means a lot to us! 🌟😊
Omega Order Tracking supports multiple courier services, making it versatile and suitable for businesses that ship with different carriers.
Thank you for your feedback! 😊 We're thrilled that you find the Synctrack Order Tracking app versatile and suitable for your business needs with its support for multiple courier services. We aim to provide the best experience for businesses that ship with different carriers! 🚚🌟
Thank you Joy for all your support and help, you truly are one of a kind and I can't express enough how grateful I am to you.
🌟 Thank you for the heartfelt appreciation! 😊 Joy is indeed a gem, and we're thrilled to hear that she provided exceptional support and assistance with the Synctrack Order Tracking app. 🚀💎 Your gratitude means the world to us! 🙏😊
very good experieecne with this application on my sellfront so far, it connects and sync and it saves me manual work.
🎉 That's fantastic to hear! 😊 We're thrilled you're having a very good experience with the Synctrack Order Tracking app on your Sellfront platform. 🚀📦 It's great to know that it saves you manual work by connecting and syncing seamlessly. Keep enjoying the convenience!
Joyce and her team helped me with my tracking page to customize it how I needed to. I have multiple suppliers shipping out items for a single order at different times, and customers were constantly asking me where certain parts of their order were, because some items arrive before others, and my previous tracking page only showed one tracking link.
This is the only tracking app that I know of that can handle showing ALL of the different tracking links and transit details on one page. Thank you Omega team!
Thank you for your review! 🌟 We're glad to hear that Joyce and our team were able to customize your tracking page to display multiple tracking links for different suppliers 📦🚚🗺️. We appreciate your recognition of our app's unique capability. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your feedback! 🌟🙌
If you want to make you brand better. It is handy to have this app. You can track all the order that you send to your customers and see where there are. And the customer can do the same. This app can show your customer where there order is. so you don't have to answer all the of customer email about there is my order. Just install and let the app do the rest. It will give you a order tracking page for the customer so you can put it in the footer of your webshop. Amazing app and an amazing team to back it up. I recommend this app for everyone.
Thank you immensely for your glowing review of our Omega Order Tracking Upsell app! 🌟 We're thrilled to hear that it's been such a valuable tool for enhancing your brand and providing seamless order tracking for both you and your customers. 😊 It's fantastic to know that you appreciate the convenience it offers in reducing the need for manual email responses. Your recommendation means the world to us! If you ever need further assistance or have any questions, our amazing team is always here to support you. 🚀
Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied with his service
Thank you so much for your fantastic review of the Synctrack Order Tracking app! 🌟📦 We're thrilled to hear that you experienced great customer service and found our responses quick and informative. It’s great to know the app’s direct integration with your store adds value by keeping customers engaged on your page. We really appreciate your high recommendation and are so glad you're satisfied with our service. If you have any more questions or need further assistance, we're just a click away! Thank you for choosing Synctrack Order Tracking. 😊🚀
I am extremely pleased with the customer service experience of this app! No matter what issue I encountered, their team always responded with outstanding professionalism and impressively patient assistance.
What impressed me the most is the swift resolution of issues. I've faced some technical challenges, but each time, the problems were resolved in a short period. Their technical support team is not only efficient but also friendly, always willing to help me tackle any concerns.
This kind of professional, efficient, and friendly customer service instills in me a stronger confidence in using this app. Thanks to your outstanding team for providing such excellent support and service to users!
We're beyond thrilled to hear about your extremely positive customer service experience with our app! 🌟😊 It's fantastic to know that our team has consistently demonstrated outstanding professionalism and provided impressively patient assistance, no matter the issue you encountered. We take pride in delivering swift resolutions to technical challenges, ensuring a smooth experience for our users. If you have any further questions or need assistance, please don't hesitate to reach out. We'll be here to support you every step of the way! 👍🤗
The customer support provided by AfterShip is exceptional. They are responsive and have been very helpful in addressing any questions or concerns we’ve had1.
Thanks for sharing your experience with Synctrack Order Tracking! We’re so glad to hear that our customer support team has been responsive and helpful in addressing your concerns. 🌟 Your satisfaction is our top priority, and it’s great to know we’re on the right track. If you have any more questions or need further assistance, we're always here to help. Thanks for choosing us, and happy tracking! 🚚💨
My experience using Omega Order Tracking has always been positive. What makes it so positive is that their support is phenomenal. I had the pleasure trouble shooting my problems with Lynn who not only responds quickly but helps me solve my problems quickly.
I discovered something that I needed to get fixed by the Omega Dev team & Lynn was able to engage the team and get back to me with the working solution in a day. 10/10 service
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5 stars! 🌟