Synctrack AI Order Tracking

Synctrack AI Order Tracking

Reviews (75)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and PayPal compliance, which helps in the timely release of funds. They praise its customizable tracking page and support for multiple couriers, enhancing customer satisfaction and operational efficiency. The app is easy to install and user-friendly, with exceptional customer support noted for responsiveness and custom adjustments to meet specific needs.

January 17, 2026

Great customer support, and it is a simple app to use and set up.

Amaleas
United States
21 minutes using the app
Trakow replied April 10, 2026

Thank you for your kind feedback 😊

We are glad to hear that Synctrack AI Order Tracking is simple to use and easy to set up, and that you had a great support experience 💙✨

If you ever need anything, we are always here to help 🤝🚀

February 4, 2025

5+ Stars!! Brilliant support!! I am so happy that I added this tracking app...PayPal are now taking me seriously and this is a game changer for my business. Paypal have now released the funds they had on hold. Thank you for this amazing and easy to install app.

SnugFit™ Travel Pillow
Australia
10 days using the app
Trakow replied February 6, 2025

Wow, thank you so much for the glowing review! 😊 We're thrilled to hear that the Synctrack Order Tracking app has made such a positive impact on your business! 🚀 It's fantastic that PayPal is now taking you seriously and releasing those funds. We're so happy to have played a part in that! 🎉 If you ever need any help, don’t hesitate to reach out. Thanks again for your support! 🙌📦

December 28, 2025

Very helpful with set up

Donata Skinfood
United States
About 1 hour using the app
Trakow replied December 29, 2025

Thank you for your feedback! 😊
We’re glad to hear that Synctrack AI Order Tracking app was helpful during setup and made it easier for you to get started. A smooth onboarding experience is really important to us, so it’s great to know it worked well for you.

Thanks for choosing Synctrack AI Order Tracking app — we’re happy to support your order tracking needs! 🚀💙

December 16, 2022

Best app and support. They include many integrations and easy to use. This app has helped our customers to track orders accurately.

Andamen
India
11 months using the app
Trakow replied December 16, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Order Tracking app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

December 27, 2022

Tracy did an awesome job helping me doing the setup for this app, i was happy chatting with her and will always come back.

Dazpy
United States
9 months using the app
Trakow replied December 27, 2022

Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.

December 26, 2021

The app is easy to setup, supports many different shipping services, and provides acustomizable order tracking page that is attractive and easy for customers to use.

TulipStuff
United States
9 months using the app
Trakow replied December 26, 2021

Hello TulipStuff,

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially our tech. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!
All the best,
Kaylee - Omega Team

August 24, 2022

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

HUEPAR DE
United Kingdom
7 months using the app
Trakow replied August 25, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,
Anna

January 9, 2023

very recommend! I'm happy with this apps. Support is helpful, easy to use. Got good support from them

Customizeaf™
United States
5 months using the app
Trakow replied January 9, 2023

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

January 26, 2022

The performance of the APP is good. And the service is excellent. Any reasonable request can be helped. It's a really good tracking app to recommend.

Keychron | Wireless Mechanical Keyboards for Mac, Windows and Android
Hong Kong SAR
4 months using the app
Trakow replied January 26, 2022

Hi Keychron
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

December 12, 2025

Smooth app and eficient, recomment it

Herby
Romania
23 minutes using the app
Trakow replied December 15, 2025

😊 Thank you so much for your feedback! We’re really glad to hear that you find Synctrack AI Order Tracking app smooth and efficient, and we truly appreciate your recommendation 💛 Your support means a lot to us, and we’ll keep improving the app to make order tracking even more reliable, clear, and easy for your store operations. Thanks again for choosing our app! 🚀