Synctrack Order Tracking
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Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.
Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.
- Order tracking page with brand asset for consistent & professional feel.
- Track orders in real time to keep your customers informed.
- Estimated delivery dates (EDD), ETA to improve customer satisfaction
- Filter unwanted keywords on order tracking page
- Automate courier matching for seamless tracking experiences
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Zapier
- Twilio
- Avada
- Pagefly
- USPS, UPS, DHL, YunExpress,...
Categories
Notifications
Labels and packaging
Pricing
Free
Free
- 20 orders
- 2880+ couriers (DHL, USPS, UPS, 4PX...)
- Branded tracking page
- Email notifications by shipment status
- Google translation
- Live chat support 24/7
Launch
$9 / month
or $90/year and save 17%
From $0.026/order/Month or $0.002/order/Year
- 200 orders/month included
- All features in Starter, plus
- SMS notifications ($1 FREE bonus)
- Product upsell
- Order tracking analytics dashboard
- Custom shipment status
- CSV export
- Live chat support 24/7
3-day free trial
Scale
$49 / month
or $490/year and save 17%
From $0.022/order/Month or $0.019/order/Year
- 2000 orders/month included
- All features in Basic, plus
- SMS notifications ($2 FREE bonus)
- Estimated delivery date
- Hide/replace shipping location and words
- Courier mapping
- Custom carrier integration
- Live chat support 24/7
3-day free trial
Pro
$99 / month
or $990/year and save 17%
From $0.011/order/Month or $0.009/order/Year
- 5000 orders/month included
- All features in Professional, plus
- SMS notifications ($3 FREE bonus)
- Custom tracking domain
- Custom analytics
- Dedicated onboarding
- VIP Live chat support 24/7
- Priority feature requests
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (71)
Joy helped me to set up the application properly and to add 2-3 extra things thank you!
Thank you for the lovely feedback! 😊
We're so glad to hear that Joy was able to help you set up Synctrack Order Tracking smoothly and even go the extra mile with a few custom touches! 🙌🎯
Your satisfaction is our top priority, and we're always here if you need more support.
Thanks again for choosing Synctrack! 💚
5+ Stars!! Brilliant support!! I am so happy that I added this tracking app...PayPal are now taking me seriously and this is a game changer for my business. Paypal have now released the funds they had on hold. Thank you for this amazing and easy to install app.
Wow, thank you so much for the glowing review! 😊 We're thrilled to hear that the Synctrack Order Tracking app has made such a positive impact on your business! 🚀 It's fantastic that PayPal is now taking you seriously and releasing those funds. We're so happy to have played a part in that! 🎉 If you ever need any help, don’t hesitate to reach out. Thanks again for your support! 🙌📦
Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.
Hi there,
Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. It’s not intended to sync delivery statuses to the Shopify Admin.
While this feature is not currently part of our app’s scope, we truly appreciate your suggestion and will pass it along to our development team to check further. We’re always looking for ways to improve and provide the best experience for our users.
If there’s anything else we can assist you with or if you have further feedback, please don’t hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future.
Best regards,
Kaylee from Synctrack team
I think this software is very good. I'm not a VIP, but their customer service and technical teams treat you like a VIP. Additionally, their customer service responses are very warm and efficient, which is rare. The efficiency in handling issues is also very fast. I highly recommend this software.
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our customer service and technical teams have made you feel like a VIP and that you're impressed with the efficiency and warmth of our support. Your recommendation is greatly appreciated!
Exceptional Customer Support – Highly Recommend!
I recently installed the Synctrack Order Tracking app, and I am thoroughly impressed.
The app itself is incredibly useful, but what really stood out to me was the customer support. I had the pleasure of working with an agent named Tracy, who was not only knowledgeable but also extremely patient and helpful throughout the entire setup process.
Tracy guided me step-by-step, making sure everything was perfectly configured to meet my needs. The support I received was top-notch, and it's clear that Synctrack values their customers. I highly recommend this app to anyone looking for reliable order tracking with exceptional customer service. Thanks, Tracy!
Thank you for your amazing review! 🌟 We're thrilled to hear that the Synctrack Order Tracking app has impressed you, and we're especially pleased that Tracy provided exceptional customer support throughout your setup process. It's great to know that everything was configured perfectly to meet your needs. Your recommendation means a lot to us, and we're always here to help if you need anything else. Thanks again for choosing Synctrack and for your kind words! 😊👏
Support
App support provided by Trakow.
Resources
Launched
March 2, 2021 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Inventory, products, or collections
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View orders
All order details for the last 60 days
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Edit your Online Store
Theme or Online Store page content on a path controlled by the app
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View other data
Locations or Payment Terms
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