Synctrack Order Tracking
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Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.
Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.
- Order tracking page with brand asset for consistent & professional feel.
- Track orders in real time to keep your customers informed.
- Estimated delivery dates (EDD), ETA to improve customer satisfaction
- Filter unwanted keywords on order tracking page
- Automate courier matching for seamless tracking experiences
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Tracking
Notifications
Labels and packaging
Managing shipments
Launched
March 2, 2021
Languages
English
Categories
Works with
Zapier, Twilio, Avada, PageflyPricing
FREE
Free
- 35 shipments
- Drag & drop branded order tracking page
- Email notifications
- GG translation
- Live chat support
- 400+ courier integrations
BASIC
$9.99 / month
or $95.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Free
- 600 shipments
- SMS notifications
- Product upsell
- Order tracking Analytics
- Custom Status
- CSV export
- $1 bonus for SMS
PROFESSIONAL
$34.99 / month
or $335.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Basic
- 3000 shipments
- Filter, replace keyword
- Estimated Delivery Dates
- Courier mapping
- Custom carrier integration
- $2 for SMS
ENTERPRISE
$99.99 / month
or $959.99/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Professional
- 10000 shipments
- Custom tracking page domain
- Custom analytics
- Dedicated onboarding support
- $3 bonus for SMS
FREE
Free
- 35 shipments
- Drag & drop branded order tracking page
- Email notifications
- GG translation
- Live chat support
- 400+ courier integrations
BASIC
$9.99 / month
or $95.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Free
- 600 shipments
- SMS notifications
- Product upsell
- Order tracking Analytics
- Custom Status
- CSV export
- $1 bonus for SMS
PROFESSIONAL
$34.99 / month
or $335.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Basic
- 3000 shipments
- Filter, replace keyword
- Estimated Delivery Dates
- Courier mapping
- Custom carrier integration
- $2 for SMS
ENTERPRISE
$99.99 / month
or $959.99/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Professional
- 10000 shipments
- Custom tracking page domain
- Custom analytics
- Dedicated onboarding support
- $3 bonus for SMS
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its efficient order tracking system, praising its seamless integration with Shopify and user-friendly interface. It's lauded for providing real-time updates on all customer orders, supporting multiple courier services, and offering customization options for the tracking page. Many appreciate its reasonable pricing and excellent value for money.
I recently had the pleasure of interacting with Tracy from the Synctrack Order Tracking team, and I must say, the experience was nothing short of excellent. What stood out the most was Tracy's friendly and customer-centric approach. She not only provided the information I needed promptly but also took the time to ensure that all my questions were answered comprehensively. Tracy’s communication was clear and concise, making the entire process smooth and hassle-free.
Thank you for sharing your wonderful experience! 😊 We're delighted to hear that Tracy provided you with excellent service and a friendly, customer-centric approach. It's great to know that she promptly provided the information you needed and answered all your questions comprehensively. Clear and concise communication is key, and we're glad Tracy made the process smooth and hassle-free for you! 🌟🙌
If you want to make you brand better. It is handy to have this app. You can track all the order that you send to your customers and see where there are. And the customer can do the same. This app can show your customer where there order is. so you don't have to answer all the of customer email about there is my order. Just install and let the app do the rest. It will give you a order tracking page for the customer so you can put it in the footer of your webshop. Amazing app and an amazing team to back it up. I recommend this app for everyone.
Thank you immensely for your glowing review of our Omega Order Tracking Upsell app! 🌟 We're thrilled to hear that it's been such a valuable tool for enhancing your brand and providing seamless order tracking for both you and your customers. 😊 It's fantastic to know that you appreciate the convenience it offers in reducing the need for manual email responses. Your recommendation means the world to us! If you ever need further assistance or have any questions, our amazing team is always here to support you. 🚀
Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied with his service
Thank you so much for your fantastic review of the Synctrack Order Tracking app! 🌟📦 We're thrilled to hear that you experienced great customer service and found our responses quick and informative. It’s great to know the app’s direct integration with your store adds value by keeping customers engaged on your page. We really appreciate your high recommendation and are so glad you're satisfied with our service. If you have any more questions or need further assistance, we're just a click away! Thank you for choosing Synctrack Order Tracking. 😊🚀
Support
Synctrack can answer any questions you have about Synctrack Order Tracking.
Resources
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, Online Store
-
View products
Products or collections
-
View orders
All order details for the last 60 days
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Edit your Online Store
Script tags in your Online Store or theme
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