Synctrack Order Tracking

Synctrack Order Tracking

Built for Shopify
Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (196)
Developer
Synctrack

Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.

Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.

Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets. more
  • Order tracking page with brand asset for consistent & professional feel.
  • Track orders in real time to keep your customers informed.
  • Estimated delivery dates (EDD), ETA to improve customer satisfaction
  • Filter unwanted keywords on order tracking page
  • Automate courier matching for seamless tracking experiences
Highlights
Use directly in Shopify admin
Works with the latest themes

Tracking

Branded tracking page, Global tracking, Order lookup page

Notifications

Automation, Custom notifications, Email, SMS

Labels and packaging

Carrier selection, Delivery dates, Order sync

Managing shipments

Branded tracking pages, Email notifications, Order sync, Order updates, Real-time tracking, Shipping analytics

Launched

March 2, 2021

Languages

English

Works with

Zapier, Twilio, Avada, Pagefly

Pricing

FREE

Free

  • 35 shipments
  • Drag & drop branded order tracking page
  • Email notifications
  • GG translation
  • Live chat support
  • 400+ courier integrations

BASIC

$9.99 / month

or $95.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Free
  • 600 shipments
  • SMS notifications
  • Product upsell
  • Order tracking Analytics
  • Custom Status
  • CSV export
  • $1 bonus for SMS

PROFESSIONAL

$34.99 / month

or $335.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Basic
  • 3000 shipments
  • Filter, replace keyword
  • Estimated Delivery Dates
  • Courier mapping
  • Custom carrier integration
  • $2 for SMS

ENTERPRISE

$99.99 / month

or $959.99/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Professional
  • 10000 shipments
  • Custom tracking page domain
  • Custom analytics
  • Dedicated onboarding support
  • $3 bonus for SMS

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (196)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order tracking system, praising its seamless integration with Shopify and user-friendly interface. It's lauded for providing real-time updates on all customer orders, supporting multiple courier services, and offering customization options for the tracking page. Many appreciate its reasonable pricing and excellent value for money.

June 17, 2024

I am extremely satisfied with the service from Synctrack Order Tracking. They assisted me quickly and professionally with my order tracking issues. The team is clearly well-trained and knows exactly what they're doing. The support was efficient and effective, resolving my problems in no time. Such customer service is rare and definitely deserves five stars. Thank you, Synctrack, for the excellent experience!

SELVANI
Belgium
About 1 month using the app
Synctrack replied June 21, 2024

Thank you for your glowing review of the Synctrack Order Tracking app! We're thrilled to hear that our team provided you with quick, professional assistance for your order tracking issues. It's fantastic to know that our well-trained team efficiently resolved your problems and provided such excellent customer service. Your satisfaction means a lot to us! 🌟😊

May 23, 2024

Thank you Joy for all your support and help, you truly are one of a kind and I can't express enough how grateful I am to you.

comfort me
Algeria
About 2 months using the app
Synctrack replied May 25, 2024

🌟 Thank you for the heartfelt appreciation! 😊 Joy is indeed a gem, and we're thrilled to hear that she provided exceptional support and assistance with the Synctrack Order Tracking app. 🚀💎 Your gratitude means the world to us! 🙏😊

July 15, 2024

Great customer service so far. I've just started using the app, so I'll update later after I figure out how the app works.

Constant Lavida
United States
17 days using the app
Synctrack replied July 17, 2024

Thank you for your feedback on the Synctrack Order Tracking app! 🌟 We're glad to hear that you've had a great experience with our customer service so far. Take your time exploring the app, and if you have any questions or need further assistance as you figure out how it works, please feel free to reach out. We're here to help! 😊📦

Support

Synctrack can answer any questions you have about Synctrack Order Tracking.

Developer

Synctrack

18/11 Thai Ha, Ha Noi, 70000, VN

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders, Online Store

  • View products

    Products or collections

  • View orders

    All order details for the last 60 days

  • Edit your Online Store

    Script tags in your Online Store or theme

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