Synctrack Order Tracking

Synctrack Order Tracking

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (206)
Developer
Synctrack

Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.

Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.

Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets. more
  • Order tracking page with brand asset for consistent & professional feel.
  • Track orders in real time to keep your customers informed.
  • Estimated delivery dates (EDD), ETA to improve customer satisfaction
  • Filter unwanted keywords on order tracking page
  • Automate courier matching for seamless tracking experiences
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Zapier, Twilio, Avada, Pagefly, USPS, UPS, DHL, YunExpress,...

Tracking

Branded tracking page, Order lookup page, Global tracking

Notifications

Email, SMS, Custom notifications, Automation

Labels and packaging

Delivery dates, Order sync, Carrier selection

Managing shipments

Order sync, Real-time tracking, Branded tracking pages, Email notifications, Order updates, Shipping analytics

Pricing

FREE

Free

  • 35 shipments
  • Drag & drop branded order tracking page
  • Email notifications
  • GG translation
  • Live chat support
  • 400+ courier integrations

BASIC

$9.99 / month

or $95.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Free
  • 600 shipments
  • SMS notifications
  • Product upsell
  • Order tracking Analytics
  • Custom Status
  • CSV export
  • $1 bonus for SMS

PROFESSIONAL

$34.99 / month

or $335.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Basic
  • 3000 shipments
  • Filter, replace keyword
  • Estimated Delivery Dates
  • Courier mapping
  • Custom carrier integration
  • $2 for SMS

ENTERPRISE

$99.99 / month

or $959.99/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Professional
  • 10000 shipments
  • Custom tracking page domain
  • Custom analytics
  • Dedicated onboarding support
  • $3 bonus for SMS

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (206)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.

Edited October 10, 2024

truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid

σολCart
Bangladesh
19 days using the app
Synctrack replied October 16, 2024

Thank you for your amazing feedback! 😊 We're thrilled to hear that the app has been so helpful for your store and that Tracy provided excellent support. If you need anything else, feel free to reach out! 🌟

August 21, 2024

I really want to tell the whole world how lucky we are to have people like Tracy, who genuinely cares about making us smile through her meticulous and well-done work. She is proof of someone truly passionate about their craft. You're the best of the best! Thank you Tracy SO VERY MUCH ! You are magic dear !

Djolie
Canada
5 days using the app
Synctrack replied August 23, 2024

Thank you so much for your heartfelt words! 🌟 We're beyond thrilled to hear how much Tracy's dedication and passion have made a difference for you with the Synctrack Order Tracking app. She truly is magic, and we're lucky to have her on our team. Your kind message will surely make her day! Thank you for sharing this, and know that we're always here to make you smile. 😊✨

July 30, 2024

Great application. And the support team helped me to customize everything I want, pretty fastly.

Azenra
France
3 months using the app
Synctrack replied August 8, 2024

🌟 Thank you for your fantastic review! We're delighted to hear that you find the Synctrack Order Tracking app great and that our support team was able to help you customize everything you wanted quickly. 😊 If you need any further assistance, we're always here to help!

Support

Synctrack can answer any questions you have about Synctrack Order Tracking.

Developer

Synctrack

18/11 Thai Ha, Ha Noi, 70000, VN

Launched

March 2, 2021

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders, Online Store

  • View products

    Products or collections

  • View orders

    All order details for the last 60 days

  • Edit your Online Store

    Script tags in your Online Store or theme

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