Omega Order Tracking
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Highlights
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Based in United States
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Use directly in Shopify admin
About this app
Launched
March 2, 2021
Languages
English, Chinese (Traditional), Chinese (Simplified), Vietnamese, Polish, Italian, French, Finnish, Spanish, and German
Categories
Customer order tracking , Order and shipping reportsWorks with
Zapier, Twilio, Avada, PageflyBranded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.
Omega Order Tracking is your key to cost-effective post-purchase excellence. Omega accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.
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Order tracking page with brand asset for consistent & professional feel.
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Track orders in real time to keep your customers informed.
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Estimated delivery dates (EDD), ETA to improve customer satisfaction
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Filter unwanted keywords on order tracking page
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Automate courier matching for seamless tracking experiences
Pricing
FREE
Free
- 35 shipments
- Drag & drop branded order tracking page
- Email notifications
- GG translation
- Live chat support
- 400+ courier integrations
BASIC
$9.99/month
or $95.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Free
- 600 shipments
- SMS notifications
- Product upsell
- Order tracking Analytics
- Custom Status
- CSV export
- $1 bonus for SMS
PROFESSIONAL
$34.99/month
or $335.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Basic
- 3000 shipments
- Filter, replace keyword
- Estimated Delivery Dates
- Courier mapping
- Custom carrier integration
- $2 for SMS
ENTERPRISE
$99.99/month
or $959.99/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Professional
- 10000 shipments
- Custom tracking page domain
- Custom analytics
- Dedicated onboarding support
- $3 bonus for SMS
FREE
Free
- 35 shipments
- Drag & drop branded order tracking page
- Email notifications
- GG translation
- Live chat support
- 400+ courier integrations
BASIC
$9.99/month
or $95.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Free
- 600 shipments
- SMS notifications
- Product upsell
- Order tracking Analytics
- Custom Status
- CSV export
- $1 bonus for SMS
PROFESSIONAL
$34.99/month
or $335.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Basic
- 3000 shipments
- Filter, replace keyword
- Estimated Delivery Dates
- Courier mapping
- Custom carrier integration
- $2 for SMS
ENTERPRISE
$99.99/month
or $959.99/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Professional
- 10000 shipments
- Custom tracking page domain
- Custom analytics
- Dedicated onboarding support
- $3 bonus for SMS
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
172 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless order tracking, user-friendly interface, and excellent value. The setup process is smooth, and the support team is praised for their professionalism and quick response time. The customizable tracking page enhances customer experience and has helped reduce dispute rates. The app's ability to integrate with other apps like Synctrack and Avada is appreciated, and it's considered cost-effective compared to other tracking apps. It's a reliable tool that can enhance the professional look of a store and improve customer experience.
I am extremely pleased with the customer service experience of this app! No matter what issue I encountered, their team always responded with outstanding professionalism and impressively patient assistance.
What impressed me the most is the swift resolution of issues. I've faced some technical challenges, but each time, the problems were resolved in a short period. Their technical support team is not only efficient but also friendly, always willing to help me tackle any concerns.
This kind of professional, efficient, and friendly customer service instills in me a stronger confidence in using this app. Thanks to your outstanding team for providing such excellent support and service to users!
We're beyond thrilled to hear about your extremely positive customer service experience with our app! 🌟😊 It's fantastic to know that our team has consistently demonstrated outstanding professionalism and provided impressively patient assistance, no matter the issue you encountered. We take pride in delivering swift resolutions to technical challenges, ensuring a smooth experience for our users. If you have any further questions or need assistance, please don't hesitate to reach out. We'll be here to support you every step of the way! 👍🤗
My experience using Omega Order Tracking has always been positive. What makes it so positive is that their support is phenomenal. I had the pleasure trouble shooting my problems with Lynn who not only responds quickly but helps me solve my problems quickly.
I discovered something that I needed to get fixed by the Omega Dev team & Lynn was able to engage the team and get back to me with the working solution in a day. 10/10 service
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5 stars! 🌟
Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied
Thank you so much for your incredible feedback! 🎉 We're thrilled to hear that you had a great experience with our customer service team and that they provided quick and precise answers to your questions. 😊🚀 Your satisfaction means a lot to us, and we're grateful for your recommendation. If you ever need further assistance, we're here to help. Thank you for being a highly satisfied customer! 🌟💯
About this app
Launched
March 2, 2021
Languages
English, Chinese (Traditional), Chinese (Simplified), Vietnamese, Polish, Italian, French, Finnish, Spanish, and German
Categories
Customer order tracking , Order and shipping reportsWorks with
Zapier, Twilio, Avada, PageflyBuilt by Omega
About Omega
4.9 average rating
8 years building apps for the Shopify App Store
Ha Noi Viet Nam, Ha Noi, 100000, VN
Support
Send a messagesupport@omegatheme.com
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