Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reviews (133)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the returns and exchanges process, noting its automated tracking and customizable policies that enhance inventory management. The app features a user-friendly interface, easy integration with e-commerce platforms, and a customer-managed return portal. Merchants also appreciate the customizable branding options and automated email notifications that keep everyone informed. The support team, including members like Lynn, Tracy, and Vincent, is frequently praised for their quick and effective assistance.

June 12, 2024

Also ich bin neu mit meinem Shop und habe nach einer App gesucht, wo Kunden in Zukunft ein tolle Möglichkeit haben, ihre Artikel zurückzuschicken und diese App (bin noch am einrichten) macht auf den ersten Einblick ein tolles Ergebnis. Einfach zu bedienen, der Support war sofort zur Stelle und hat mit geholfen die Subdomain einzurichten. Ich finde es auch super das diese App kostenlos ist und nicht gleich 20 Dollar im Monat kostet, sowie bei anderen Herstellern. Also Einrichtung geht sehr einfach und kann diese App sehr empfehlen.

Beste Grüße Markus

Goggle Übersetzer:

So I'm new to my shop and was looking for an app where customers will have a great opportunity to return their items in the future and this app (I'm still setting it up) gives a great result at first glance. Easy to use, support was there immediately and helped set up the subdomain. I also think it's great that this app is free and doesn't cost $20 a month, like other manufacturers. Setup is very easy and I can highly recommend this app.

Best regards, Markus

Thank you, Taylor

V I V I D
Germany
About 1 hour using the app
Synctrack replied June 17, 2024

Vielen Dank für Ihr tolles Feedback, Markus! 😊 Wir freuen uns sehr, dass Sie mit der Synctrack Returns & Exchanges app zufrieden sind und dass Sie die Einrichtung als einfach empfunden haben. Es ist großartig zu hören, dass unser Support-Team Ihnen sofort bei der Einrichtung der Subdomain geholfen hat. Wir sind stolz darauf, dass unsere App kostenlos ist und dennoch eine großartige Lösung für Rücksendungen und Umtäusche bietet. Vielen Dank für Ihre Empfehlung!

November 18, 2024

The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!

ConnecTen internet
United States
Over 1 year using the app
Synctrack replied November 20, 2024

Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀

April 11, 2024

Synctrack Returns is an exceptional Shopify app that has revolutionized the way I manage returns for my store. The free plan they offer is incredibly generous, allowing me to fully utilize the app's features without any financial burden. What truly sets Synctrack Returns apart is its exceptional customer support team. They are always quick to respond and go above and beyond to ensure that I have the best possible experience with their app. I highly recommend Synctrack Returns to any Shopify store owner looking to streamline their returns process!

XLNC Ecommerce
India
14 days using the app
Synctrack replied April 13, 2024

Thank you for your fantastic review of Synctrack Returns! 😊 We're thrilled to hear that our app has revolutionized the way you manage returns for your store, and we're glad you find our free plan generous. Our exceptional customer support team is dedicated to ensuring you have the best possible experience with our app, and we're delighted to hear that they've been able to assist you effectively. Your recommendation means a lot to us, and we're here to continue streamlining your returns process! 🌟🛠️

May 12, 2024

very helpful and good support from the executive Minah she guided my step by step to integrate the syntrack Return page into our web store .thans

GULMIRA - House Of Luxury
India
20 days using the app
Synctrack replied May 17, 2024

Thank you for your positive feedback about the Synctrack Returns & Exchanges app! 🌟 We're delighted to hear that Minah provided you with very helpful support and guided you step by step through the integration process. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains excellent!

June 8, 2024

Great app! The customer service is excellent too!

The Bold Sleeve
Canada
15 days using the app
Synctrack replied June 13, 2024

Thank you for your fantastic review! 😊 We're delighted to hear that you find Synctrack Returns & Exchanges app great and the customer service excellent. Your satisfaction is our priority! 🌟

March 27, 2024

Great app, helps manage returns/exchanges easily. Still needs few features, but dev team is working to add them on daily basis. So super happy!

Brightr® Sleep
United Kingdom
21 days using the app
Synctrack replied March 30, 2024

Thank you for your feedback on our Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that you find it great for managing returns and exchanges easily. 💼 Your suggestions for additional features are valuable to us, and we're actively working on adding them to enhance the app's functionality. 😊 We're delighted that you're super happy with our app and our ongoing development efforts. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! 🚀

May 5, 2024

Excellent application, makes me order and organize with customer returns, the support answered me within 2 minutes and helped with everything

Schwarzman
Israel
7 days using the app
Synctrack replied May 10, 2024

Hello! We're over the moon to hear that Synctrack Returns & Exchanges is making your order and return processes so much smoother! 🌟

It's fantastic to know our support team could assist you so promptly and effectively. Thank you for sharing your positive experience! If you need further assistance or have more questions, we're just a message away.

Happy organizing! 📦✨

April 24, 2024

This returns and exchanges portal is exactly what I needed. It's straightforward to set up and use, and whenever I've had questions, Tracy from the support team has been super helpful. I suggested a couple of improvements, and they were receptive and said they're already working on them. It's nice to see a company that listens to its users. Highly recommended for anyone needing an easy returns solution.

Dear Nora
Belgium
4 days using the app
Synctrack replied May 3, 2024

Thank you so much for your glowing review of the Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that the app meets your needs, and that setup was straightforward for you. It's great to know that Tracy provided you with the support you needed and that your suggestions for improvements were well-received. We truly value user feedback as it helps us improve and serve you better. Thank you for recommending the Synctrack Returns & Exchanges app to others who need an easy returns solution. We're here to support you anytime you need us! 😊👍

June 17, 2024

Works like a charm! Team helps out with all you need.

Drippy Amsterdam
Netherlands
About 4 hours using the app
Synctrack replied June 21, 2024

Thank you for your feedback! We're delighted to hear that the Synctrack Returns & Exchanges app works like a charm for you, and that our team is helpful with everything you need. If you have any more feedback or questions, feel free to reach out to us. 😊🌟

February 26, 2024

Easy to use. Customer service has been great, Anna and the team have been very helpful and responsive with answering queries and resolving any issues that we've had using the app.

Beachroad Skin Care
South Africa
7 months using the app
Synctrack replied February 29, 2024

🌟 Thank you for the wonderful feedback! We're delighted to hear that you find our app easy to use, and we appreciate your kind words about our customer service, particularly Anna and the team. 😊🛠️ It's great to know they have been helpful and responsive in addressing your queries and resolving any issues.

If you ever have more questions or need further assistance, feel free to reach out. Anna and the team are here to help! 🚀🤝 #UserFriendlyApp #GreatCustomerService #ResponsiveSupport 💙🌟