Reviews (95)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 8, 2024

Great app and fast responses by chat support

Baraiyas
India
12 minutes using the app
Synctrack replied May 10, 2024

Thanks for your wonderful review! We're delighted to hear that you've had a positive experience with both Synctrack Returns & Exchanges and our fast-responding chat support. 🚀💬 Your satisfaction is our top priority, and we're glad we could deliver. If you need any more help or just want to chat, we're here for you. Enjoy using the app, and thanks again for your feedback! 😊🌟

May 21, 2024

Great app, supportive support team. Seamless to setup and use.

Smart Merino New Zealand
New Zealand
10 minutes using the app
Synctrack replied May 25, 2024

🙌 Thanks a ton for the great feedback! We're delighted to hear you found the Synctrack Returns & Exchanges app seamless to set up and use. 😊 Our support team is always here to help! 🚀💼📦

April 26, 2024

Thank you, support team, you're great!

Soribel Santana
Mexico
About 1 hour using the app
Synctrack replied May 3, 2024

Thank you for your kind words about the Synctrack Returns & Exchanges app support team! We're glad to hear you had a great experience. If you need any more assistance with the Synctrack Returns & Exchanges app, we're always here to help. 😊👍

April 26, 2024

great app and service! helped me alot!!

OULUMI
Canada
16 minutes using the app
Synctrack replied May 3, 2024

Thank you for the great feedback! We're so glad to hear that you're finding the Synctrack Returns & Exchanges app helpful and that our service has met your expectations. We appreciate your support and are here to continue assisting you whenever you need it. Thanks for choosing Synctrack Returns & Exchanges! 🌟👍

April 15, 2024

The support team's attention is really good.

Vendys Store
United States
25 minutes using the app
Synctrack replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your positive feedback on our Synctrack Returns & Exchanges app! We're delighted to hear that you're satisfied with the support team's attention. Providing excellent service is our top priority, and we're here to assist you whenever you need. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help! 😊👍

November 26, 2023

I've been using the Omega Returns & Drive app for a while, and I'm really happy with it. The app is easy to use, has a clean interface, and all the necessary features for managing returns. The return center page is fantastic as well! Tracy from the Omega team offers exceptional customer support. They are constantly making improvements based on user feedback. The app has become a powerful tool for managing returns smoothly. I've had a good experience with the Omega Returns & Drive app and I highly recommend it to anyone who needs a dependable Returns solution.

CARDWELRY
Canada
26 days using the app
Synctrack replied November 27, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

August 7, 2023

Anna from Omega has been an incredible support throughout our onboarding process onto this app. Initially, we encountered a few bugs, but thanks to Anna's dedicated assistance and close collaboration, all the issues were swiftly resolved, resulting in a significantly more stable app.

The app already boasts essential features for managing returns, which is commendable for a returns center. However, there is still room for improvement, especially in terms of enabling refunds directly from the app. Additionally, enhancing the app's capabilities to handle return resolutions based on different payment methods, such as Cash on Delivery (COD) and online payments, would be a valuable addition.

In summary, the experience with the app has been positive overall, thanks to Anna's and Wendy's excellent guidance. With some additional refinements and updates to address the aforementioned areas, this app has the potential to become an even more powerful and indispensable tool for managing returns seamlessly.

Nolabels.in
India
About 2 months using the app
Synctrack replied August 8, 2023

Thank you so much for your amazing review and feedback! We are so happy to hear that you are enjoying your experience with our app, and we do appreciate every single insight you gave us, we as a team will surely take a deep look and work to improve the app more!

Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

September 26, 2023

This app is really good and easy to use. Only downside is that you do not receive email notifications when return requests are submitted although their team says they're working on it.

DOYIN LONDON
United Kingdom
3 months using the app
Synctrack replied September 29, 2023

Thanks for taking the time to leave us feedback!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our team is working on your concern with the email notification and soon will release an update for it. We appreciate your feedback to help us improve the app and our service!
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

February 20, 2024

Sehr übersichtliche App, optisch ansprechend und toller Support! Amey war super freundlich & hat mein Problem schnell gelöst. Absolute Weiterempfehlung!

Lukin.shop
Austria
1 day using the app
Synctrack replied February 22, 2024

Vielen Dank für Ihr tolles Feedback! 😊 Wir freuen uns, dass Ihnen unsere App gefällt und Sie sie als übersichtlich und optisch ansprechend empfinden. Es ist großartig zu hören, dass Amey Ihnen mit Freundlichkeit und Effizienz geholfen hat, Ihr Problem schnell zu lösen. Wir schätzen Ihre Weiterempfehlung sehr! Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind gerne für Sie da! 🌟

January 17, 2024

Recently integrated Synctrack Returns & Exchanges app. It includes all the features that we were looking for. Easy to understand and user friendly interface. Appreciation of customer support(Tracy) for immediate query resolution and patience. Highly recommending this app for everyone who is willing to setup return and exchange...!!

Maxzone Clothing
India
About 4 hours using the app
Synctrack replied January 19, 2024

🌟 Thank you for the stellar review! 🚀 We're thrilled to hear that our Synctrack Returns & Exchanges app meets all your needs and has an easy-to-understand, user-friendly interface. Kudos to Tracy for providing immediate query resolution with patience – we're lucky to have her on our team! Your recommendation means the world to us. If you have any more feedback or need further assistance, we're here for you! 😊🛠️