Reviews (115)

Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization of products, prices, and inventory between Shopify and OnBuy, making it ideal for international operations. It features seamless syncing of inventory and orders, product profiling, and customizable feeds to optimize listings. The app is noted for its smooth performance post-setup and strong customer support, with staff like Geetika receiving specific praise for their helpfulness in resolving issues and enhancing app utilization.

Edited September 27, 2020

Complete waste of my time
I have spent nearly20 hours mapping attributes (which the app should be doing surely?) I have had attributes disappear when trying to publish products and some of the size attributes will not show up at all, I have one product with 4 size attributes but only 3 of them show up on the attribute mapping ??????. after setting everything up after repeated attempts. finally got 1 item to go up only to be told "Failed - default image required". the listing only has one image. aaaargh
Worst app i ever tried> CED commerce should look at shopify's ebay integration it is so easy to use and maps all the attributes and categories for you.
I could have listed a dozen items on onbuy in the time I have spent on this app. Complete waste of time
MAKE IT EASIER TO USE CED COMMERCE

MADKITTY2013
United Kingdom
6 days using the app
CedCommerce replied October 16, 2020

Hey MADKITTY2013,
We are extremely sorry to hear that you are facing trouble with our extension. We would like to tell you that our OnBuy Integration is a vast extension with lots of functionalities, settings, terms & conditions. It is designed keeping in mind all the complications that sellers face while selling on OnBuy.
The reason why we believe this mishappening has occurred is because our demonstration team was not able to connect with you. After the purchase we were attempting get in touch with you to explain the process, but there was no positive response from your end.
We are sorry to hear this and would greatly appreciate the opportunity to discuss the issues further with you. Please reach out to us.
We will surely help you in the same way as we do with our all sellers once you get connected with us.
Hoping to hear from you soon

May 10, 2023

do not work, totally wasted time. not recommended!! only support the 10000skus, not products. means you could only feed a few listings.

jgstore17
Hong Kong SAR
3 days using the app
Edited March 10, 2023

It's been 2 months of setting up and communication is low. It's still not set up; I think Anoop has given up. I'm left in the dark without knowing how to move forward. I don't think this integration can handle stores with many skus.

The 7 day trial starts straight away and not when it's live. There's no stats to justify the expense of the integration. I don't know if my products will sell on Onbuy

Fixaball Ltd. Fixings and Fasteners UK
United Kingdom
2 days using the app
May 11, 2021

Time wasters on board are the best mirror of this company, and the app it self. In request communicate with OnBuy regards illogical request company advisor just send you away. Shame!!!

Konstantin Antiques
United Kingdom
1 day using the app
CedCommerce replied December 10, 2021

In consideration of your review we received, we have found that you seem to be distressed with the services we have dispensed to you. However, we always try to be at our level best, with the services we deliver and leave no stones unturned, yet your review is what we work for and it is justifiable. Let us collaborate again and get this problem solved once for all.

July 13, 2021

Not a good solution for selling one onbuy. Used this to connect with Onbuy, tedious on not well thought out. Better waiting for a simple normal type integration, had to abandon half way through as could see it was going to be time consuming and a nightmare. This is before i even got to listing my products on onbuy

Mersey Spares
United Kingdom
About 20 hours using the app
CedCommerce replied December 10, 2021

We extremely regret that you had an unsatisfactory experience with our solution (or service) and assure you that we will do everything necessary to overcome this. Best in class solutions and customer satisfaction are our priorities. Our solutions are tested and improved on a regular basis since we believe there is always a room for improvement and that will surely happen in your case as well. Let us collaborate again and get this problem solved once for all. Hoping for your cooperation.