Overall rating
4
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation capabilities, especially in managing large product inventories and syncing them from Shopify to OnBuy. It offers price and inventory syncing, order management, and feed customization across multiple countries. Despite some finding the initial setup challenging, the customer service is praised for its responsiveness and 24/7 availability. The app is also recognized for preventing overselling by maintaining accurate inventory levels and is described as reliable and efficient.

Edited November 21, 2023

This relationship has started well but now is turning sour. They read my messages in the CED whatsapp group we have but now no longer reply. Anoop whom was the person who was once very fast at replying is just reading and no reply at all. I feel left out in the cold currently with CED and when things have gone wrong recently they have told me to sort it out. This service is meant to save me time. I will see how service is over the next few weeks as to wether I continue working with them or taking my money to a service that actually provides what is meant to!

CBDVAPE
United Kingdom
4 months using the app
July 19, 2023

Really good app, operates fine, and the support is fantastic. If you have any problems or aren't sure how something works, they are there to help almost immediately.

waterworldsports.co.uk
United Kingdom
4 months using the app
June 23, 2023

Great support from the CedCommerce team. They were very helpful and easy to communicate with. Thank you

SwimCell
United Kingdom
Over 1 year using the app
Edited July 6, 2023

Great app. Support was really good and helped me set up very quickly. only issue I faced is 10000 product limit. you need to pay more to increase the limit. But overall experience was so good.

brandshd
New Zealand
About 6 hours using the app
May 3, 2023

Very helpful, although not the most straightforward process, the support is quite quick and aims to go above and beyond to sort things out.

Organic Bargains
United Kingdom
3 months using the app
CedCommerce replied May 11, 2023

Dear Organic Bargains,

We at team CedCommerce are extremely thankful to you "Organic Bargains"
for leaving us such a heavenly review.
Client satisfaction has always been our primary goal and for that we are available 24x7 making substantial efforts to meet desires like yours. It gave us immense pleasure to hear that you are very impressed with our service. We will strive to continue on this path and all we desire from your end is to stay connected with us along these lines.

Much appreciated and Regards.
Team CedCommerce.

March 12, 2021

The tool is fantastic and has saved us a huge amount of time. The customer service is beyond amazing and I have had no issues ever since I started. It was easy to get started and the ongoing support is priceless. i use app to list my product to onbuy .honestly easy to list product, inventory syncing, Orders were automatically copied over to our Shopify store and completed there automatically. Very smooth and easy process. I feel much more confident about using this app moving forward. Fantastic, patient and kind customer service. thank you team cedcommerce.

Flight Knight
United Kingdom
About 3 years using the app
October 26, 2020

Fantastic app and team they are always willing to help and will help you through the whole process. I have 2 other apps with this company and am very impressed with their service. Fantastic people and first class app.

Plants By Post
United Kingdom
About 3 years using the app
CedCommerce replied November 19, 2020

Dear Plant by Post

We at team CedCommerce are extremely thankful to you, Plants by Post, for leaving us such a heavenly review.
Client satisfaction has always been our primary goal and for that we are available 24x7 making substantial efforts to meet desires like yours. It gave us immense pleasure to hear that you are very impressed with our service. We will strive to continue on this path and all we desire from your end is to stay connected with us along these lines.

Much appreciated and Regards.
Team CedCommerce.

Edited March 30, 2021

Great service by Geetika was a bit confusing to start with but works perfect now, keep up the good work

NEXTLEVELUK
United Kingdom
Over 2 years using the app
Edited February 13, 2021

Amazing customer care is done by Geetika, thank you so much to look after my onbuy store, you really have a gem, the app it's self so easy that anyone can integrate the items, fast pushing to the market and the results are really promising, keep it up and you really an asset the Cedcommerce, Will do more business with Cedcommerce in Future

IEWAREHOUSE
Ireland
Over 2 years using the app
May 8, 2021

Excellent app and excellent service. Growing business through the OnBuy platform and it's all thanks to this app and the person who has done such a great job of helping me out whenever needed. HIGHLY RECOMMEND THIS APP TO OTHER SELLERS.Guidance by very knowledgeable and helpful person. Always ready to help. Thanks!

Madly trendy
Estonia
Over 2 years using the app