Reviews (114)

Overall rating
4
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization of products, prices, and inventory between Shopify and OnBuy, making it ideal for international operations. It features seamless syncing of inventory and orders, product profiling, and customizable feeds to optimize listings. The app is noted for its smooth performance post-setup and strong customer support, with staff like Geetika receiving specific praise for their helpfulness in resolving issues and enhancing app utilization.

Edited March 16, 2021

Fantastic shortcut to getting hundreds of products live on OnBuy with synced inventory. Customer support was excellent, keen to help you and make the task as easy as possible. I probably would never have got round to using it, but they practically did it for me:-)

Rubbastuff
United Kingdom
Over 1 year using the app
June 23, 2023

Great support from the CedCommerce team. They were very helpful and easy to communicate with. Thank you

SwimCell
United Kingdom
Over 1 year using the app
September 29, 2021

Whilst it takes a little bit of configuration to get everything set-up and working well between Shopify and OnBuy, once set-up, this app does a great job of seamlessly syncing inventory and orders. I initially took the 7-day free trial but experienced some problems with configuration, but this was not a problem, they extended my trial until everything was working properly. The support is excellent. Geetika even called me to talk me through everything on the telephone and this helped me get it all sorted out. I recommend you try it out and see for yourself.

BDL Store
United Kingdom
Over 1 year using the app
Edited July 6, 2023

Great app. Support was really good and helped me set up very quickly. only issue I faced is 10000 product limit. you need to pay more to increase the limit. But overall experience was so good.

brandshd
New Zealand
About 1 year using the app
February 20, 2023

Quick response and accurate communication.
Perfectly and quickly solved the problem for me!

tradevehicleparts.co.uk
United Kingdom
About 1 year using the app
September 7, 2021

We have used the app to connect with Onbuy. The app has been ok, we had to overcome some issues where we didn't have EAN/Barcodes for some items, but Geetika was extremely helpful in getting things resolved.
I must say that the customer service has been very good and responses to our questions have been quick - at any time of the day we get a response which is very encouraging.
I think there are things within the app that we aren't using that we could benefit from, but so far no serious issues.

RueZone
United Kingdom
About 1 year using the app
May 5, 2021

Despite a few issues caused by OnBuy themselves rather than the app developer, support has been very good. Would certainly recommend it for sellers looking to use this channel.

Big Little Store
United Kingdom
About 1 year using the app
August 17, 2022

Customer service is extremely good. They are very happy and try to work with you as best they can. well done.

Just Horse Riders
United Kingdom
About 1 year using the app
August 10, 2022

Very pleased with the help I got. I got quick solutions for everything and the communication was really good as well.

Pennguin-Health
United Kingdom
About 1 year using the app
July 23, 2021

We are selling on many marketplaces, using many apps. This one working fantastic. But the best thing is a customer service/support. They are available 24h on chat. Quick response, they are able to replay for all my questions straight away. Fantastic. Great job. Thanks a lot.

MRS System
United Kingdom
About 1 year using the app