Overall rating
4
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation capabilities, especially in managing large product inventories and syncing them from Shopify to OnBuy. It offers price and inventory syncing, order management, and feed customization across multiple countries. Despite some finding the initial setup challenging, the customer service is praised for its responsiveness and 24/7 availability. The app is also recognized for preventing overselling by maintaining accurate inventory levels and is described as reliable and efficient.

May 10, 2023

do not work, totally wasted time. not recommended!! only support the 10000skus, not products. means you could only feed a few listings.

jgstore17
Hong Kong SAR
3 days using the app
Edited March 10, 2023

It's been 2 months of setting up and communication is low. It's still not set up; I think Anoop has given up. I'm left in the dark without knowing how to move forward. I don't think this integration can handle stores with many skus.

The 7 day trial starts straight away and not when it's live. There's no stats to justify the expense of the integration. I don't know if my products will sell on Onbuy

Fixaball Ltd. Fixings and Fasteners UK
United Kingdom
2 days using the app
March 12, 2021

The tool is fantastic and has saved us a huge amount of time. The customer service is beyond amazing and I have had no issues ever since I started. It was easy to get started and the ongoing support is priceless. i use app to list my product to onbuy .honestly easy to list product, inventory syncing, Orders were automatically copied over to our Shopify store and completed there automatically. Very smooth and easy process. I feel much more confident about using this app moving forward. Fantastic, patient and kind customer service. thank you team cedcommerce.

Flight Knight
United Kingdom
About 3 years using the app
October 26, 2020

Fantastic app and team they are always willing to help and will help you through the whole process. I have 2 other apps with this company and am very impressed with their service. Fantastic people and first class app.

Plants By Post
United Kingdom
About 3 years using the app
CedCommerce replied November 19, 2020

Dear Plant by Post

We at team CedCommerce are extremely thankful to you, Plants by Post, for leaving us such a heavenly review.
Client satisfaction has always been our primary goal and for that we are available 24x7 making substantial efforts to meet desires like yours. It gave us immense pleasure to hear that you are very impressed with our service. We will strive to continue on this path and all we desire from your end is to stay connected with us along these lines.

Much appreciated and Regards.
Team CedCommerce.

Edited March 30, 2021

Great service by Geetika was a bit confusing to start with but works perfect now, keep up the good work

NEXTLEVELUK
United Kingdom
Over 2 years using the app
Edited February 13, 2021

Amazing customer care is done by Geetika, thank you so much to look after my onbuy store, you really have a gem, the app it's self so easy that anyone can integrate the items, fast pushing to the market and the results are really promising, keep it up and you really an asset the Cedcommerce, Will do more business with Cedcommerce in Future

IEWAREHOUSE
Ireland
Over 2 years using the app
May 8, 2021

Excellent app and excellent service. Growing business through the OnBuy platform and it's all thanks to this app and the person who has done such a great job of helping me out whenever needed. HIGHLY RECOMMEND THIS APP TO OTHER SELLERS.Guidance by very knowledgeable and helpful person. Always ready to help. Thanks!

Madly trendy
Estonia
Over 2 years using the app
August 13, 2021

The customer support is very responsive and helpful. So if you're ever stuck you can have confidence they'll get back to you super fast! Can recommend!

Attic Discovery Shop
United Kingdom
About 2 years using the app
May 19, 2021

Contacted them for assistance as I needed help. The team solved a problem quickly for me and was quick to respond and assist me directly through a phone call with help regarding using the application.

The Outlet Shop
United Kingdom
About 2 years using the app
October 7, 2021

Excellent App extremely helpful support who are always there to help you out with any issues highly recommend!

Harper Kendall
United Kingdom
Almost 2 years using the app