OnBuy Integration , 101 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
July 27, 2022

This app is not very thought through, and support is non existent. On our own Shopify website we offer our products as singles and bundles. For Onbuy, obviously we only want to offer the singles. The app can't work this out and therefore we haven't been able to upload our products. Support is extremely slow and hasn't been able to provide a solution, except creating separate EANs for the bundles, which is just wrong. Unfortunately I can't recommend this app.

Positive Science People
United Kingdom
Time spent using app: About 1 month
June 30, 2022

Quick response and accurate communication.
Perfectly and quickly solved the problem for me!
Five star reviews are a must!

gengyouyuan
China
Time spent using app: About 2 months
June 29, 2022

The onboarding team was very friendly and helpful, saving lot of time to upload the information from our Shopify platform.

faraway finds
United Kingdom
Time spent using app: 5 days
June 14, 2022

Quick and easy once installed - thanks for the support also on syncing existing products into the app

NutriPaw
United Kingdom
Time spent using app: About 2 hours
Edited May 27, 2022

onBuys servers, are running slow at the moment. They are addressing the problem. The App in running fine. It's a bit fiddly but once you get the hang of it it's ok. Support is very knowledgable and helpful.

MuchMoreBeautyStore
United Kingdom
Time spent using app: 10 months
May 17, 2022

Very happy so far. Have been dealing with Geetika from support and she has been excellent, answered all of my questions quickly and is very knowledgeable. We have only just started using the app but is working as promised so far.

Aztec Leisure
United Kingdom
Time spent using app: 27 days
April 22, 2022

It can be a little fiddly to set up but once you get the hang of it it's very easy and should look after itself after the initial templates are created. I had a few issues but the team were very helpful and very quick to sort everything out. Great service.

West Midland Shoe Company Ltd
United Kingdom
Time spent using app: 8 months
April 11, 2022

The app works well - I was a novice but the team helped me completely. I already use their other integrations hence wanting to stick to a team I could rely on for support.

Embassy London
United Kingdom
Time spent using app: 3 months
March 30, 2022

Excellent service - sorted stock feed issue in a moment! Quick and very helpfull service. Tks guys!

Arthouse
United Kingdom
Time spent using app: 26 days
March 16, 2022

This is an essential app if you have a shopify store and plan to sell on Onbuy - the support team are always on hand to help out if you have any issues. Big thanks for the great work :)

SexyEmporium
United Kingdom
Time spent using app: About 2 months