Reviews (115)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective synchronization of products, prices, and inventory between Shopify and OnBuy, making it ideal for international operations. It features seamless syncing of inventory and orders, product profiling, and customizable feeds to optimize listings. The app is noted for its smooth performance post-setup and strong customer support, with staff like Geetika receiving specific praise for their helpfulness in resolving issues and enhancing app utilization.
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Very happy so far. Have been dealing with Geetika from support and she has been excellent, answered all of my questions quickly and is very knowledgeable. We have only just started using the app but is working as promised so far.
Great group of folks. Always on hand to help with any problems. Their response times are especially impressive. Highly recommended.
they set a trap for you.
Price ads only support 10,000 SKUs, which means you can only offer a few products if your product has multiple variants.
In order to ask you to pay extra, they will import all your listings (some of which may not be intended to be available) into the app, and then your listings will exceed the limit. If you ask to remove unchecked listings, they ignore your request and make lots of excuses instead.
Very bad experience.
It's a fairly straight forward process but when i have needed help then It has been expertly given very quickly by Geetika. She is very knowledgeable, friendly and helpful and has even been helping me at 1am (her time) I have only just set up and still wait to see how the system works in the real world once sales start coming in and affecting inventory levels but so far I am impressed by the system and the very helpful support. Thank you.
I had a problem integrating Shopify products with OnBuy but support patiently helped me out with listing. Waiting to see how it goes with the trial.
Absolutely dreadful. They cannot match the right products with the shopify site to the onbuy site. You end up spending much time trying to communicate with them to sort it out. I am going to leave them very soon if they do not resolve the matter. I have another feed company ready and waiting in the pipeline!
Super easy and quick integration from Shopify to OnBuy. The CedCommerce support team are very helpful and a delight to interact with. Highly recommended, great service.
This app is a little complicated on initial installation. However the customer service team are extremely helpful and on hand to assist with any issues that arise. Once I had submitted a few products to onbuy it became a lot easier to use thanks to the help of the customer service team.
Thank you for your valuable feedback ! At CedCommerce, we work hard to meet the expectations of our clients, providing top-class services and support. We are more than happy to hear we hit the mark for you. We wish to serve you again soon. Have a great day!
Great integration with onbuy :-) excellent support team , they will help you get everything setup correctly. Keep up the great work guys
So far so good, seems easy enough to use. Wish there was some more information in the Help section, however, the Customer Service is fast and helpful so anything I wasn't sure about was resolved.