Overall rating
4
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
Edited March 30, 2021

Great service by Geetika was a bit confusing to start with but works perfect now, keep up the good work

NEXTLEVELUK
United Kingdom
Time spent using app: 21 days
March 30, 2021

Great customer support, always happy to help you with how to use the app. The app itself can be difficult to work out at first but once you get used to it, it's great and a massive time-saver.

Toptoys2u Limited
United Kingdom
Time spent using app: 3 months
Edited April 20, 2022

We used this for months and when we do have issues it been sorted had PC issues and had to reinstall app and will can not log in so we contacted customer service and had no answer from them. so we have now cancelled it

Attractive Metal Designs
United Kingdom
Time spent using app: About 1 year
March 26, 2021

Installed and struggled to get our products to import, however the support team are amazing and super helpful. They are accessible on Whatsapp and even chased us to get our integration working. This top support has meant we are now fully integrated and super happy. Thank you

EcoStardust
United Kingdom
Time spent using app: 11 months
Edited March 23, 2021

The tool doesn't work. Is causing us to lose thousands dollar because doesn't sync the items, lost the sync of all our catalog and isn't monitoring price, orders, stock. We're totally messing with this.
Support every day "checking" and no one is giving us a official answer or a fix.

leadingadgets
Israel
Time spent using app: 7 months
CedCommerce replied December 10, 2021

In consideration of your review we received, we have found that you seem to be distressed with the services we have dispensed to you. However, we always try to be at our level best, with the services we deliver and leave no stones unturned, yet your review is what we work for and it is justifiable. Let us collaborate again and get this problem solved once for all.

March 23, 2021

Good and useful app. Works well. Support is always keen to help with any questions and only one click away via whatapp.

Super Heroes Warehouse
United Kingdom
Time spent using app: Almost 2 years
March 23, 2021

Customer support from Geetika is excellent. I was struggling with the terminology and she explained it really well. Thanks!

Little Lord & Lady
United Kingdom
Time spent using app: 6 months
March 23, 2021

I used Cedcommerce's onbuy app and the experience has been amazing. Very help and kind. Customer services was able to give additional information and solved complex problems Easy import products from shopify to app , easy listing to onbuy. app run very smooth and custom features are amzazing to customize products from the app without changing on my shopify store. I am going to set up more store. Thanks to CedCommerce onbuy team for their efforts

MYWISETONY
China
Time spent using app: 6 months
Edited March 16, 2021

Womens-Clothing.us
Very useful App. Great support from Geetika. Looking forward to listing all my products this week, and seeing how it goes now.

Womens Clothing
United Kingdom
Time spent using app: 2 months
Edited March 16, 2021

The app is just perfect, wanted to install this app to simplify feeds into multiple countries which it does and so much more! Great functions to help customise your feeds and sync our products prices and inventory perfectly, the support is super fast and helpful.
Once you get used to this app after set up, everything is a breeze, this app has saved me so much time, would definitely recommend. We are extremely happy with the product and amazing support. We recommend this app to every one selling on onbuy.
Thank you CED commerce for your awesome apps

IQCovers International
United Kingdom
Time spent using app: About 2 months