Reviews (113)
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I'm new to onbuy and trying to upload my products, this app seems great for the integration and makes everything so much easier! I did come across some difficulty, but the team are super responsive and have dealt with everything very quickly, helping me and fixing things for me where necessary.
Fantastic app and team they are always willing to help and will help you through the whole process. I have 2 other apps with this company and am very impressed with their service. Fantastic people and first class app.
Best support ever! the guys are very fast to solve the problems and the app does is work properly !
This app is great, the team assisted me with all my questions. I know the app is new, so it was a little bit confusing for me in the beginning but with the help of a ced rep, all my questions and concerns were answered. My products were able to be listed within a few days of installation. The ced team helped me in creating the proper profiles and choosing the correct categories for my products. They would even skype and Whatsapp with me to provide better assistance. As with all my ced apps the ced team is always responsive and ready to help me. Now I don't have to worry about over selling my products.
Thank you for another great app CED!
Greetings from CedCommerce!
Your words mean a lot to us.Thank you for your appreciation. We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features to don't need to spend hours setting up your business on the OnBuy marketplace. It easily integrates your Shopify store with your OnBuy account so that your products get listed quickly on OnBuy. We put customer satisfaction as our priority and our support team is there to help you 24*7.
Thanks & best regards
Team CedCommerce
Great onboarding process with super helpful team to make sure my product feed is working correctly. The customer support advised me how to import my products correctly, there were a couple synchornisation issues to overcome and then my products were all imported to OnBuy after a couple of days. This has saved me hours of time importing each Sku on by one and would definitely recommend.
Good service.... eventually , they did not understand the issues and would have been better and quicker if they could act like humans and telephone for chat , would have sorted the problem a lot quicker , emails / screenshots are ok for easy problems, but sometimes a chat is better. Thanks Caratech.
Really good app, operates fine, and the support is fantastic. If you have any problems or aren't sure how something works, they are there to help almost immediately.
Without help from Geetika I would still be trying to work out how to get my products listed on Onbuy.
She uploaded and profiled my items and was very efficient and friendly.
Such an easy integration and can't stress how helpful the support team are. It makes all the difference.
Quick and easy once installed - thanks for the support also on syncing existing products into the app