Reviews (2,500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
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I came across ONE while browsing the app store and it seemed almost too good to be true. They're offering all the big features that everyone else is charging for, but ONE is providing it all for FREE? Signed up and setup my first wheel spin campaign and ONE's support reached out to me to check on my experience and offered assistance with getting setup. They were incredibly professional and friendly throughout the entire process. Skipping ahead I was diving deeper into settings and ran into an issue and reached out to support. Again, they were incredibly friendly and professional. Fixed my issue within minutes and took some ideas I had back to their team to discuss for future implementation. Excited to see what they continue to provide and build!
The app is amazing and easily helps create pop ups. I have only used two of features yet and I am amazed at it being free. What is even better is the customer support who go out of the way to help. If the solution isn't possible, they also recommend best alternatives and keep one posted if an issue is pending resolution.
One word---- Pauline! She was awesome!!!!!! She worked with me from onboarding to the point of me publishing ! She is a rockstar
Heyy Jarrod,
We are honored to have our ONE+ Spin Wheel be a part of your GLH store. Nothing our 24/7 Customer Support team can't help with, looking forward to working with you on setting up more of our SMS Marketing features.
Keep hustling ;)
Pauline
Incredible App, even better customer support. There is A LOT of useful features and virtually everything can be customized. This is just a popup app, but its for sure the most well throughout app I've used on this platform. Thanks for your help Noelia!
This app is amazing. I am very positive that this will help scale our business a TON. And the customer service is extraordinary! Rosy helped me sent up my pop-up and made sure everything was accurate. I am very impressed with the capabilities of this app. Also, the templates and autonomy for personalization is great. 100% recommend.
This has definitely been the best customer service I have ever experience. This agent stayed with me for almost 2h to help me with the onboarding process and design this pop up to every single detail that I asked for. I strongly recommend this to everyone! Absolutely the greatest!
This app is very easy to use, the functions are very complete, and the technical support of the customer service is very professional and timely.
The customer service is SO good! The features like spin the wheel, pop up banners and upsell are super easy to use and are good tools for revenue generation.
Great customer service with One. Rosey worked with me and was patient even though i messed up a couple of times trying to rush. She tweaked a couple of things and helped with the Spin Wheel app to make it more aesthetic and matching with my brand. Plus the fact that this app has many features that are free. Usually you have to pay for multiple apps individually to get what ONE offers. Great job!
Very great app. The customer service is really great. I got an answer within 5 minutes from my inquiry :)