Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

August 3, 2022

Excellent for both pop-ups, mails and campaigns. This app really has you covered for most of your marketing. And best of all, the support is unmatched. One word: SUPERB!

ChronoSphere
Norway
Over 1 year using the app
July 4, 2022

First the App is amazing, it has a lot of features, and themes and its just very complete!
Second the customer service chat was Amazing! Rosy helped me verify my popup settings and also made some updates and suggestions to add another email schedules, and she was very polite and helpful! excelent customer service! This app is just amazing! and easy to use

Pixie's Magic Spell
United States
Over 1 year using the app
June 15, 2020

I would give this app 6 stars if I could. I have had the best customer service a store owner could ask for. A particular thank you to Enea (and team) for going out of his way to help customise the app to make it work for my store, especially with helping to blacklist products that I do not want to show. It is very efficient, and very effective working app. I use the Sales Pop and had restrictions to how I wanted it to work and look, and the Proof Factor team was able to make it work exactly as I needed it to. Its fast, reliable, and looks professional on my site. I am happy with the metrics. The customer service was impeccable and I felt very valued as a customer! I would recommend this app to any store owner who wants to display sales notifications on their store, especially if you want to hide certain sales. A big thank you!

K. P.
Australia
Over 1 year using the app
September 25, 2022

Stò utilizzando questa app e davvero hanno un supporto clienti eccezionale. Con i prossimi giorni testerò meglio le funzionalità ma per il momento mi sembrano davvero molto buone.

iHERO-KOOL official
France
Over 1 year using the app
September 22, 2021

Amazing customer Support! Patricia was really helpful and i could have not ask for more! Thank you so much

We make your life easier
Germany
Over 1 year using the app
January 5, 2022

I love this app. It is so helpful. If you have any problems, they help right away. I recommend it for beginners. Thanks again!

Hunny Life
United States
Over 1 year using the app
December 12, 2022

I recommend this startup to everyone!!! the service is so good they always are there for you at anytime. The response time is so fast! and they are developing the service day by day.

Special thanks to Rissa who's always so kind, patience and helpful.

ONE FOR ALL - ALL FOR ONE

Daffermo
Netherlands
Over 1 year using the app
October 20, 2021

This is a rating on customer service. I just got this app to help me with automatic coupon codes. I am not tech savy!! Patricia assisted me through the navigation process... with pictures. That's a big deal for me. Super fun, helpful and patient and I hope I get her again. I will rate again once I see some action the app actually working.

Mema's Custom Studio
United States
Over 1 year using the app
October 27, 2022

I just used this app to create a spin wheel promo. This app is super neat.. I was able to connect the DNS settings of my domain and get it verified in record time.. it took Shopify longer to verify the domain!! Also, this app is absolutely FREE!! I mean all these perks and nothing to lose? That in itself is a steal..!! And if that is not enough to sway you to try this, their customer support is top notch. Natalie was awesome and was there to help me every step of the way!! I cannot recommend this app enough! I will be trying other options as well. I wish y'all all the success, more than you can imagine! As a recommendation to the developers - Please create video tutorials of how to setup the campaigns (it will truly be a big help for marketing novices like me).

Asannkhya
United States
Over 1 year using the app
November 24, 2021

Nous avons contacté le support pour la mise en forme de notre première newsletter. Disponible, réactif et efficace!

Söenity
France
Over 1 year using the app