Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 30, 2022

Very easy to set up and exactly what I needed for my store. I wanted to add a pop-up box to encourage site visitors to subscribe with their email. Rosy helped me set it up and launch to my site within minutes. Pop-up looks great!

EMR Gifts and Designs
United States
About 1 year using the app
June 8, 2022

I am new to this and the customer service was amazing!!! Natalie jumped right in and helped me get everything set up just how I wanted it.

Southern C Farm
United States
About 1 year using the app
December 19, 2022

Fantastic app with great customer service! Highly recommend it to anyone looking for an email marketing service.

höher official
United Kingdom
About 1 year using the app
May 25, 2020

I love this app for so many reasons. I appreciate the Chat Customer Service attentiveness. I also love the email popups and the templates.

EBAB T-Shirt Designs
United States
About 1 year using the app
November 15, 2022

I decided to use this app to help integrate an email subscription/newsletter pop up on my Shopify store and it works perfectly! Rosy helped me with additional customizations to my popups - it was easy to use and set up and works great!

Jollipop Studios
Canada
About 1 year using the app
August 23, 2021

I was struggling to find a popup to use on my shopify store. There are so many choices and reviews. What has made my experience so great with ONE+ is the help I received to setup my first campaign via the online chat. Rosy was outstanding. Can't recommend highly enough.

Love The Hike
Australia
About 1 year using the app
August 30, 2022

This is one of the best marketing app in the app store! and the customer service is really fantastic. Rissa, from ONE support, was so helpful and resolved all my issues. Thank you so much !!!

Joseph's Tea
United States
About 1 year using the app
April 23, 2019

Works exactly as promised and most importantly, the customer service is amazing. Friendly, helpful, proactive.

Hudson Henry Baking Company
United States
About 1 year using the app
November 8, 2021

Fantastisk service, hjelpevillig og tålmodig kundebehandler!
Jeg spurte alle de teiteste spm, følte jeg, men fikk gode svar tilbake!

Designkaker
Norway
About 1 year using the app
May 2, 2022

Super easy to use and very friendly staff- definitely recommend! Will be using for my weekly emails.

PB TACTICAL
United States
About 1 year using the app