Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, diverse functionality, and affordability. They value its features such as pop-ups, email and SMS marketing, upsell options, and customization capabilities. Merchants report increased sales and conversions, and seamless Shopify integration. The app's ability to recover abandoned carts, engage customers, and provide analytics is also praised. The customer support team is often commended for their responsiveness and expertise. Merchants find the app efficient, time-saving, and offering good value, especially for beginners and small businesses.

June 8, 2022

I used this app and so far it has been great! Assistants on here are so helpful and everything seems to be easy to navigate and use. Rose is amazing and helped me so much. Bless her.

Slide It Up
Australia
9 months using the app
September 24, 2021

I love this app! It's easy to install and configure & if you have questions they respond very quickly! Great customer service, thanks to Patricia! if you are a mall biz it's awesome how inexpensive their text plans are <3

LAZ SKINCARE
United States
9 months using the app
March 30, 2022

Customer Support is GREAT. I was worked with Rosy. She was so helpful and very knowledgeable about the different products. She helped me set up the SMS product. I would highly recommend this app for your Shopify store!

JUPdog
United States
9 months using the app
August 2, 2022

I use it to increase my sales by a thousand dollars per month. This is not a lot, but there is a noticeable increase. Their customer service team is always very fast in responding to my requests, I am very satisfied and highly recommend you to use this feature.

Yobybo
United States
9 months using the app
June 12, 2022

I needed an app so my customers can join my mailing list. It's really easy to use and the customer service is A1. For a free app, I recommend 100%!

chinnysresinart
Canada
9 months using the app
September 30, 2022

Good customer service! and also free, I think every business should have this app. very good customization and alot of ready made themes to select from

CSFR
Greece
9 months using the app
October 14, 2021

I worked with Rosy today and she was such a pleasure! Very quick with her responses and extremely knowledgeable about the app. She made the process so easy!

GhostFit
United States
9 months using the app
May 26, 2022

Customer service was top tier. It was super fast and super easy. Rosy was amazing!!! She really helped me and gave me some encouraging words. Love it1

AMANII
Canada
9 months using the app
November 16, 2021

Great support ! What surprised me the most is that together with the help , they offer a solution and hip with the details that you might have missed. Thank you so much!

Kids2teens Kinderschuhe
Germany
9 months using the app
February 6, 2023

I've been using the Shopify app Upsell for a while now and I'm not only impressed with its features and performance but also with their customer service. Whenever I had any questions or concerns, their support team was quick to respond and provided helpful solutions. The user-friendly interface and seamless integration with my Shopify store make it a no-brainer for any e-commerce store owner. I'm very satisfied with Upsell and would highly recommend it for its app functionality and excellent customer support.

Tops & Bottoms USA
United States
9 months using the app