Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

April 21, 2022

Samantha is really awesome. She just helped me make an entire new fortune wheel campaign. 5 Stars!!!

Challenger
United States
9 months using the app
December 7, 2022

Most awesome app and the help was amazing. Was very friendly and more than helpful will recommend 200% thanks. I have used many apps nut this is the best by by far.

Glitzy Ringz
United States
9 months using the app
October 4, 2022

Rissa spent over 2 hrs patiently helping me set up multiple channels to capture sales, etc. Quite impressed. Very curtious and patient!

Rozanna's Violins
United States
9 months using the app
December 4, 2019

Great app! Very fast and helpful support. I highly recommend using it!

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Poland
9 months using the app
March 25, 2021

So easy to use. I tried a few apps but this was the best and most user friendly. There was an issue with my pop up message not showing on our store, Diana was so helpful and the team resolved the problem swiftly. Very happy with this app and the service I received.

Big mouse Little bear
South Africa
8 months using the app
December 14, 2021

very easy to use for someone like me, and their help was absolutely fantastic.
recommend to everyone!!

bubblenatures
United Kingdom
8 months using the app
August 27, 2021

Ho questa app da poco tempo, la trovo utilissima, ti aiuta con le idee per lo store e nonostante non sia brava con la tecnologia il supporto tramite chat è pazzesco! ti aiutano in tutto! consiglio vivamente.

IDILLI'S Abbigliamento
Italy
8 months using the app
August 6, 2022

Loving the results so far, the live chat team are so helpful and knowledgeable. Thank you for a great app.

Rose Gymwear
United Kingdom
8 months using the app
August 18, 2020

Super helpful support team. Ann was able to answer my questions and alleviate any concerns I had regarding our SEO and settings. We scaled back the delay just a bit.

Great app.

Lafe's Natural BodyCare
United States
8 months using the app
March 10, 2021

This app is nothing short of amazing. So easy to use and the customer support is fantastic. Being someone who pays attention to the tiniest bit of detail, my number one concern was consistency and Pauline happened to point out inconsistencies that someone else would have missed. She was very friendly and made my experience that much better. Can't wait to continue using this app. Thanks Pauline! Awesome job Proof Factor One+!

Little Sweet Chic
United States
8 months using the app