Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

April 11, 2022

ONE app's support team is very helpful, patient and always doing the extra mile. Whenever I reach out to them with an issue, they always make sure that our conversation won't end w/o resolution. Thanks!

EMIRIUM Labs
United Arab Emirates
Almost 2 years using the app
June 25, 2022

Great App with all the features that you need. I am just using the free version, and it does a fantastic job for a small to medium size ecommerce like ours. Easy to use, but it takes some time to start extracting all the value of the App. It has really a lot of features and twists you can make. The support service is simply awesome. They respond rapidly, give you tips about how to improve conversions, etc. In summary, highly recommendable. If you are looking for a one shop app for marketing, this is a great choice.

Manjares de Pueblo
Spain
Almost 2 years using the app
September 16, 2021

I really liked this app, great service and always available quickly to solve my problems. There are several good options to use in our store. I recommend

Holland Shop
Brazil
Almost 2 years using the app
May 25, 2022

This App help me a lot. First choice for EDM. I have amazing customer service with Rosy. Really worthy to try this App.

Uglamwig
China
Almost 2 years using the app
October 11, 2021

There is no need to download individual apps as this app has many apps all in ONE. Customer service is outstanding. Extremely efficient and goes the extra mile to resolve all the issues. I highly recommend.

BeLuminess
New Zealand
Almost 2 years using the app
Edited February 16, 2021

I have just installed the APP, however, Support has given me step by step help, I fell comfortable with Prooffactor. Very knowledgeable as well as helpful. Proof Factor is always helpful. I have their app, and it has helped me bring in new customers. Bless you. ig

Pictures Forever Tees
United States
Almost 2 years using the app
March 30, 2022

Just set up my first Pop Up and its so easy to use, connected my domain so that the emails come from me and Trish from support was awesome, she was so helpful and guided me through the process, she has made setting this up a pleasure and the Pop Up look so professional. Love this App - thank you Trish you are awesome.

White Wolf Safety
United Kingdom
Almost 2 years using the app
September 4, 2022

this app is just perfect, the support is fast and very comprehensible they understand our facings and help a lot. I really appreciate my experiance and i recommended One for sure. And plus its free so why not

contact.prina
Canada
20 days using the app
February 23, 2022

Setting up this app was an absolute dream and it's FREE!!! We installed the app and immediately had a very helpful person helping us. Our knowledge of shopify is limited and she helped us step for step. We got exactly what we asked for. Thank you for your help Trish and team! We highly recommend this app for your business!

Vape Mzansi
South Africa
Almost 2 years using the app
September 22, 2021

Fantastic app and even better customer support! Pretty easy to use upfront, and you'll receive very friendly and helpful support if needed. More than happy to highly recommend this app.

Cigar Merchenaries
Australia
Almost 2 years using the app