OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (132)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants, especially startups and small businesses, appreciate this app for its cost-effectiveness in boosting customer loyalty and repeat sales. It offers customizable rewards for purchases, referrals, and birthdays, with an intuitive interface. The support team is noted for its responsiveness, particularly during onboarding. Key features include integration with mobile apps, POS, online stores, multilingual support, and a free plan to test basic features.

January 15, 2025

Es una app excelente y la atención es rápida y efectiva. Emily del equipo de soporte nos ha ayudado con una pequeña incidencia de forma eficiente y resolutiva.

flanesyfresones
Spain
6 months using the app
OneCommerce.io replied January 16, 2025

Hola, administrador de la tienda flanesyfresones.
Aquí está Emily del equipo de OneLoyalty. Muchas gracias por tu amable reseña.

Además, para mejorar tu experiencia, ...

December 30, 2024

Rosie was great at fixing all the problems I had today!

NutriDense
United Kingdom
4 months using the app
OneCommerce.io replied January 7, 2025

Hi NutriDense store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep ...

January 2, 2025

Jaxber was so helpful and fixed our apps problem quickly!

All About Me
United States
3 months using the app
OneCommerce.io replied January 7, 2025

Hi All About Me store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...

February 10, 2025

Awesome service the best customer service

Just Right Carpet cleaning SC
United States
26 days using the app
OneCommerce.io replied February 25, 2025

Hi Just Right Carpet cleaning SC store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience ...

December 23, 2024

Great App and helpful support team

BIO SCULPTURE Deutschland
Germany
3 months using the app
OneCommerce.io replied December 24, 2024

Hi BIO SCULPTURE Deutschland store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, ...

January 20, 2025

VERY HELPFUL AND FAST!!!

Lili Vibe Company
United States
28 days using the app
OneCommerce.io replied January 23, 2025

Hi Lili Vibe Company store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...

February 3, 2025

We just installed the app and needed some clarification on how the points system works. Rean from chat support was very kind and answered all our questions quickly and professionally.

Fantasy Nails
Spain
19 days using the app
OneCommerce.io replied February 11, 2025

Hi Fantasy Nails store admin,
Here's Rean from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep ...

December 17, 2024

Rosie was a great help in getting my loyalty page added to my navigation options. She started out with sending me step by step screen shot and when I encountered an error message she willingly jumped right in and finished the process for me in less than 2 min.

TNT CUSTOMZ
United States
3 months using the app
OneCommerce.io replied December 24, 2024

Hi TNT CUSTOMZ store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep ...

December 25, 2024

It's been several months that we've been using the OneLoyalty program and I must say, their customer support was great before they introduced new pricing plans and now it's gotten even better. I would highly recommend this app to anyone for their loyalty program.

Govindjee Store Eat Good Any Time
India
About 2 months using the app
OneCommerce.io replied January 7, 2025

Hi Govindjee Store Eat Good Any Time store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience ...

January 3, 2025

it's a great app with greater support time including dear Jaxber. i recommend this app for starter members.

Prestige Pearls
Malaysia
About 1 month using the app
OneCommerce.io replied January 7, 2025

Hi Prestige Pearls store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...