OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (114)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
    102
  • 2% of ratings are 4 stars
    2
  • 1% of ratings are 3 stars
    1
  • 3% of ratings are 2 stars
    3
  • 5% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for enhancing customer retention and engagement, noting its easy setup and customizable, multilingual dashboard. The app allows tailoring rewards for purchases and referrals, and is praised for its smooth performance. Merchants also appreciate the responsive, 24/7 customer support, which they find professional and helpful, contributing to increased repeat sales and improved customer interactions.

December 4, 2025

special thanks for Rosie and her team for helping me in a very short time , great work keep it up

بهارات و عطارة السعيد
Palestinian Territories
About 1 year using the app
October 28, 2025

Very grateful for the help from Ellie, her responses are very quick and she's ready to help you tackle any issues that arise while getting your store set-up. She also acknowledges bugs in the app and is eager to note what needs to be improved on.

LYLAS Boutique
United States
23 days using the app
December 1, 2025

Everyone has been great to work with at OneMobile. Very easy setup and detailed. Rosie is amazing!

Calla Vie Boutique
United States
3 months using the app
November 16, 2025

Response time was absolutely incredible when I reached out to support. Blown away, honestly.

A Life In Labor Shop | Digital Birth & Baby Resources for Empowered Moms
United States
3 months using the app
November 5, 2025

Rean from One Mobile Team was super friendly and expertly helpful!

Hylunia Skincare
United States
4 months using the app
September 29, 2025

I recently implemented OneLoyalty, and the setup process was smooth and straightforward. Whenever I had questions, the support team responded quickly and helpfully.

Since my store is bilingual (Arabic/English), I was pleased to see that the customer-facing widget already includes translations. While the translation isn’t perfect and lacks proper RTL support, it’s still functional. I’m confident future updates will improve this even further.

At the moment, I’m on the free plan, but I’m planning to upgrade to the Growth Plan soon. Overall, highly recommended!

Special thanks to Zoey and Rosie

Vanity Pharma
Jordan
3 days using the app
November 6, 2025

Great customer support thank you

Elite Urban
United Kingdom
5 months using the app
October 13, 2025

Love it, very easy to set up and support is amazing. Thank you!!

Irawo Beauty
United States
About 1 year using the app
October 6, 2025

Great app! Very useful :)

4Pets
Paraguay
5 months using the app
Edited November 11, 2025

Great support. From customer feedback they were not happy with the placement of the button. Within 5 minutes the issue was resolved and moved for me. Great service

12/11/25 - Resolved an app issue so quickly for our instore customers. Our customers love this loyalty feature and it is improving sales. Thanks team x

Skein Machine
Australia
About 1 year using the app
FireGroup replied December 2, 2024

Hi Skein Machine store admin,
Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneLoyalty by OneCommerce

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