OneLoyalty: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants, especially startups and small businesses, appreciate this app for its cost-effectiveness in boosting customer loyalty and repeat sales. It offers customizable rewards for purchases, referrals, and birthdays, with an intuitive interface. The support team is noted for its responsiveness, particularly during onboarding. Key features include integration with mobile apps, POS, online stores, multilingual support, and a free plan to test basic features.
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The free plan is not free, it ended up charging me automatically, without any consent $49 USD, on the premise that you have new customers signing up or purchasing from you. If you're going on the free plan, make sure you have no customers, otherwise they are going to charge you absurd amounts for customers.
If you're going to have automatic payments, you can atleast automatically upgrade me to ...
Hi Guan store admin,
I'm Rosie from the OneLoyalty team.
Thank you for taking the time to share your feedback regarding our app. We truly value your input and use it as an ...
As we had exceeded the 100 free 'active customers' (not orders) we were required to select a subscription plan to avoid the app being disabled, which was fine as we were happy with it up until this point.
But during this subscription plan process it stated that we had to 'approve' a $3,000.00 amount they could potentially charge up to automatically from that point forward. While we were extremely ...
Hi Pinehaven Ponies store admin,
Here is Windy from the OneLoyalty team.
Thank you for reaching out and sharing your concerns. We appreciate the opportunity to clarify our ...
GIANT unjustifiable price increase. This app had lots of reviews because it had a free plan that worked. It was super minimal. Now they want to charge $29+ a month for the same MINIMAL feature app. Just download another one.
There isn't much branding options. No editing of emails or email reminders. Literally no actual valuable and needed insights whatsoever. This app was great free but it isn't ...
Hi Heather Freitas store admin,
Here's Rosie from the OneLoyalty team.
Thank you for sharing your feedback regarding the recent changes in our app's pricing. We understand ...
It is completely unreasonable to charge your customers $399 a month in order to change the text within the storefront widget. This is a basic customisation that should be available in at least all of the paid plans. There was no communication that paid tiers were even introduced into the app. When we installed the app it was free.
Hi Cantabria Labs store admin,
I'm Windy from the OneLoyalty team.
Firstly, we sincerely apologize for any inconvenience you’ve experienced while using our app. We understand ...