OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (102)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and repeat sales, particularly praising its affordability for startups and small businesses. It features a customizable, multi-language dashboard and a robust free version. The setup is straightforward, with a user-friendly interface that runs smoothly. Customer support is noted for being responsive and helpful in optimizing app usage.

August 2, 2024

Such a great app! Love that it's free and has such great features. Also, customer service is amazing. The rep responded super fast and was super helpful over chat!

Liv + Roo
United States
8 days using the app
OneCommerce.io replied August 8, 2024

Hi Liv + Roo store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

September 26, 2024

Support with Rosie is't so verry cool and helpfull my businnes . Thanks Rosie

VegaStore
France
23 days using the app
OneCommerce.io replied September 29, 2024

Hi VegaStore store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

June 29, 2024

i just installed the app and it looks great! It is free and have all the feature i needed which are very costly on other apps! Also it works on different langauges. I will continue testing it and in case of any updated, i will share here... but for now i LOVE IT!

Al Zahrooni Co.
Spain
4 months using the app
OneCommerce.io replied July 1, 2024

Hi Al Zahrooni Co. store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

October 24, 2024

I just started to set up OneLoyalty when Dante reached out and offered his help to set up business specific settings. Excellent costumer service, I am looking forward to work together!

Minimanó
Hungary
36 minutes using the app
OneCommerce.io replied October 29, 2024

Hi Minimanó store admin,
Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Dante
OneLoyalty by OneCommerce

July 30, 2024

Emily from OneLoyalty Team was lovely to talk with. She was very speedy with her replies and helped us decide on the next steps for our loyalty program and the best rewards to include based on our business needs

The Helpful Pet Shop
United Kingdom
13 days using the app
OneCommerce.io replied August 8, 2024

Hi The Helpful Pet Shop store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

September 26, 2024

Fast responsive app with great features. Great customer support from Rosie from OneLoyalty Team with super fast responses. Highly recommend.

BrickNest
Denmark
About 14 hours using the app
OneCommerce.io replied September 29, 2024

Hi BrickNest store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

August 11, 2024

A great app, easy to use. A lot of features for a free app! I had some questions and used the live chat – I spoke with Emily who was incredibly helpful and explained how to get the most out of all the features. 10/10

Jolly Nose
United Kingdom
1 day using the app
OneCommerce.io replied August 26, 2024

Hi Jolly Nose store admin,
Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneLoyalty by OneCommerce

November 12, 2024

Hoje fui atendendia pela Ellie e sua simpatia e cordialidade realmente me surpreendeu , tirou todas minhas duvidas e me deu sugestoes de melhorias simplismente amei o app e atendimento. Parabens Estou no plano gratuito por enquanto e ja vi clientes aproveitanto os pontos. fiquei muito feliz.

CRAVO ROSE
Brazil
3 months using the app
OneCommerce.io replied November 13, 2024

Olá, administrador da loja CRAVO ROSE,
Aqui está Ellie da equipe OneLoyalty. Muito obrigada pela sua avaliação generosa.

Além disso, para tornar sua experiência melhor, continuaremos aprimorando nossos serviços para valiosos usuários OneLoyalty como você. Obrigada pelas palavras amorosas que você compartilhou e obrigada por ser a melhor parte do OneLoyalty.

Além disso, recomendo fortemente que você confira nosso blog para as últimas notícias não apenas sobre o OneLoyalty, mas também sobre outros aplicativos OneCommerce - uma plataforma de solução de comércio eletrônico líder, mais do que isso em https://onecommerce.io/blog/

Se você tiver mais alguma dúvida, sinta-se à vontade para entrar em contato conosco pelo nosso chat ao vivo ou envie um e-mail para support@onecommerce.io

Atenciosamente,
Ellie
OneLoyalty by OneCommerce

August 16, 2024

I would recommend this app, its the first one I have used and became a little confused, started a chat with Miley and was sorted out in no time, very helpful and patient with me. The App is great, it does exactly what it says it does. Thank you

Hushhealth.co.uk
United Kingdom
About 10 hours using the app
OneCommerce.io replied August 26, 2024

Hi Hushhealth.co.uk store admin,
Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Miley
OneLoyalty by OneCommerce

Edited August 23, 2024

I have had a fantastic service from the support team. Especially Emily and Dante who jumped in provided screen shots etc to set up my account. I am surprised this is free when it offers everything and others charge so much. I had an issue with points being awarded incorrectly.

I reached out and Dante said would investigate, then advised i had set up tiers with points and not sales. Emily helped me to reset this and now I have the App working 100%. Great App, great time - recommend to everyone.

Lifestyle Travel Trading
Australia
About 2 months using the app
OneCommerce.io replied July 1, 2024

Hi Lifestyle Travel Trading store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce