OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (124)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to retain customers and boost repeat sales, making it ideal for startups and growing businesses. It offers a customizable dashboard with various rewards options and a user-friendly interface, though some features like the rewards widget may have issues. The app generally performs well in enhancing customer engagement. Customer support is highly responsive and effective in providing personalized assistance.

Edited August 23, 2024

I have had a fantastic service from the support team. Especially Emily and Dante who jumped in provided screen shots etc to set up my account. I am surprised this is free when it offers everything and others charge so much. I had an issue with points being awarded incorrectly.

I reached out and Dante said would investigate, then advised i had set up tiers with points and not sales. Emily helped me to reset this and now I have the App working 100%. Great App, great time - recommend to everyone.

Lifestyle Travel Trading
Australia
6 months using the app
OneCommerce.io replied July 1, 2024

Hi Lifestyle Travel Trading store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

July 26, 2024

Awesome customer service, super quick to reply and very helpful. Looking forward to using this app!

My Computer is My Canvas | Bloom to Balm
United States
6 months using the app
OneCommerce.io replied July 30, 2024

Hi My Computer is My Canvas | Bloom to Balm store admin,
Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Dante
OneLoyalty by OneCommerce

June 29, 2024

i just installed the app and it looks great! It is free and have all the feature i needed which are very costly on other apps! Also it works on different langauges. I will continue testing it and in case of any updated, i will share here... but for now i LOVE IT!

Al Zahrooni Co.
Spain
4 months using the app
OneCommerce.io replied July 1, 2024

Hi Al Zahrooni Co. store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

January 14, 2025

perfect

Geographical Norway
France
About 1 hour using the app
OneCommerce.io replied January 16, 2025

Hi Geographical Norway store admin,
Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io.

Regards,
Miley
OneLoyalty by OneCommerce

September 3, 2024

The app has been great so far. It looks good and matches our website, and the customer support has been amazing! Miley helped us integrate our current rewards members onto this app, and she was very helpful!

MelMarie Skin Care
United States
About 7 hours using the app
OneCommerce.io replied September 5, 2024

Hi MelMarie Skin Care store admin,
Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Miley
OneLoyalty by OneCommerce

September 23, 2024

Estaba buscando una aplicación para dar recompensas a los clientes y esta hace exactamente lo que quería y más.
Además el servicio de atención al cliente es muy eficiente y atento.
100% recomendado

Bruma Cosmetics
Spain
8 days using the app
OneCommerce.io replied September 24, 2024

Hi Bruma Cosmetics store admin,
Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneLoyalty by OneCommerce

August 6, 2024

great customer service, free to use, feature is comprehensive, hope it remain free forever. attended by Rosie and Ellie, they are awesome.

Pan Ocean Singapore - Sea Through Us
Singapore
About 1 month using the app
OneCommerce.io replied August 8, 2024

Hi Pan Ocean Singapore - Sea Through Us store admin,
Here's Rosie from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneMobile by OneCommerce

September 9, 2024

Rosie from OneLoyalty Team was very helpful and helped me add my widget to my store with an ease! I'm so thankful for this app. Now I can show my sweet customers how much I appreciate their support with my business and give back to them :)

Heather's Heavenly Boutique
United States
19 minutes using the app
OneCommerce.io replied September 10, 2024

Hi Heather's Heavenly Boutique store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

August 2, 2024

Such a great app! Love that it's free and has such great features. Also, customer service is amazing. The rep responded super fast and was super helpful over chat!

Liv + Roo
United States
8 days using the app
OneCommerce.io replied August 8, 2024

Hi Liv + Roo store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

May 27, 2024

"I've been using this app for now, and it has exceeded my expectations. The user interface is intuitive and clean, making it easy to navigate. I love the range of features, especially , which has made my daily routine much more efficient. The performance is smooth with no noticeable bugs or crashes. Highly recommend this app to anyone looking for. Keep up the great work!" The customer support was awesome they responded very fast and resolved my problem.

Hi Tech xyz
India
4 months using the app
OneCommerce.io replied May 28, 2024

Hi Hi Tech xyz store admin,
Here's Rosie from the OneLoyalty team.

Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty Team