OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Pricing
Free plan available. Free trial available.
Rating
4.6 (103)
Developer
FireGroup

Build a loyalty program you can scale, control, and measure with confidence.

Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules.

Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules. more
  • Create meaningful engagement with diverse, cross-channel point & reward options
  • Maximize your loyalty program’s impact with campaigns, emails and gamification
  • Acquire new customers through word-of-mouth with a powerful referral program
  • Retain your best customers with exclusive Membership and VIP tiers program
  • Understand your loyalty ROI from every angle and keep your loyalty profitable

Languages

English, French, Japanese, Spanish, German, Chinese (Simplified), Turkish, and Portuguese (Brazil)

Works with

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 100 monthly orders
  • 100 built-in email sends/month
  • Points for purchases
  • Basic rewards redemption
  • Referral program
  • Basic loyalty page & widget
  • Import & export members

Growth

$49 / month

$0.15/extra order; $3/100 extra emails; Cost capped at $299/month

Features

  • All in Free, plus:
  • 1,000 monthly orders
  • 2,000 built-in email sends/month
  • 2 active gamifications
  • 2 active campaigns
  • POS integration support
  • AI-powered analytics
  • Priority support

14-day free trial

Professional

$99 / month

$0.15/extra order; $2/100 extra emails; Cost capped at $499/month

Features

  • All in Growth, plus:
  • 1,500 monthly orders
  • 5,000 built-in email sends/month
  • Points expiry settings
  • 3 customer segments
  • Always-on campaigns
  • Virtual loyalty card
  • Meta & Google Ads integration

14-day free trial

Premium

$199 / month

$0.10 /extra order; $1/100 extra emails; Cost capped at $999 / month

Features

  • All in Professional, plus:
  • 3,000 monthly orders
  • 10,000 built-in email sends/month
  • 5 VIP tiers + 1 secret tier
  • Custom earning rules
  • Paid membership program
  • Exclusive loyalty mobile app
  • API & webhook access

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (103)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing customer retention and boosting repeat sales, especially for startups and small businesses. It's praised for its ease of setup, customizable dashboard, and compatibility with multiple platforms. The app supports rewards for purchases, referrals, and birthdays. Merchants commend the responsive 24/7 customer support, making it a valuable tool for engaging customers and fostering business growth.

Edited June 16, 2026

I HAD CANCELLED MY SUBSCRIPTION AND DELETED THE APP A YEAR BACK, TODAY WHILE REVIEWING MY SHOPIFY BILLS I FOUND ITS STILL CHARGING ME EVERY MONTH.

Update: they reached out to me and promised me for a refund.

The support was so good.

HIFLYER JEWELS
India
Over 1 year using the app
September 29, 2025

I recently implemented OneLoyalty, and the setup process was smooth and straightforward. Whenever I had questions, the support team responded quickly and helpfully.

Since my store is bilingual (Arabic/English), I was pleased to see that the customer-facing widget already includes translations. While the translation isn’t perfect and lacks proper RTL support, it’s still functional. I’m confident future updates will improve this even further.

At the moment, I’m on the free plan, but I’m planning to upgrade to the Growth Plan soon. Overall, highly recommended!

Special thanks to Zoey and Rosie

Vanity Pharma
Jordan
3 days using the app
November 7, 2024

While some of the recent price changes and feature restrictions were inconvenient for our planning, communication regarding this issue and support in some solutions were great and much appreciated.

Pet Friendly's PH
Philippines
About 2 months using the app
FireGroup replied November 8, 2024

Hi Pet Friendly's PH store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

Support

App support provided by FireGroup.

Developer

FireGroup

FIREAPPS JSC, 22F Flemington Tower, 182 Le Dai Hanh, Phu Tho Ward - TIN: 0314919972 - EID: 079211809826, Ho Chi Minh City, 700000, VN

Launched

April 11, 2024 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, Online Store, Shopify admin

  • Edit customers

    Customer data, customer tags

  • View products

    Products, publications of products on sales channels, product listings, collections

  • View orders

    Order fulfillments, all order history for the last 60 days

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • Edit store credit

    Store credit account transactions, store credit accounts

  • Edit Online Store

    Theme, checkout page, Online Store pages, Online Store page content on a path controlled by the app

  • Edit Shopify admin

    Files

  • Edit other data

    Locales, Shopify Markets settings, product and variant inventory, product tags, Online Store navigation

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