OneLoyalty: Loyalty & Rewards
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Build a loyalty program you can scale, control, and measure with confidence.
Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules.
- Create meaningful engagement with diverse, cross-channel point & reward options
- Maximize your loyalty program’s impact with campaigns, emails and gamification
- Acquire new customers through word-of-mouth with a powerful referral program
- Retain your best customers with exclusive Membership and VIP tiers program
- Understand your loyalty ROI from every angle and keep your loyalty profitable
Languages
English, French, Japanese, Spanish, German, Chinese (Simplified), Turkish, and Portuguese (Brazil)
Works with
- Checkout
- Customer accounts
- Shopify POS
- Shopify Flow
- Shopify Admin
- Judge.me
- OneMobile
- Transcy
- Yotpo
Categories
Program types
Rewards you can offer
Pop-up types
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 monthly orders
- 100 built-in email sends/month
- Points for purchases
- Basic rewards redemption
- Referral program
- Basic loyalty page & widget
- Import & export members
Growth
$49 / month
$0.15/extra order; $3/100 extra emails; Cost capped at $299/month
Features
- All in Free, plus:
- 1,000 monthly orders
- 2,000 built-in email sends/month
- 2 active gamifications
- 2 active campaigns
- POS integration support
- AI-powered analytics
- Priority support
14-day free trial
Professional
$99 / month
$0.15/extra order; $2/100 extra emails; Cost capped at $499/month
Features
- All in Growth, plus:
- 1,500 monthly orders
- 5,000 built-in email sends/month
- Points expiry settings
- 3 customer segments
- Always-on campaigns
- Virtual loyalty card
- Meta & Google Ads integration
14-day free trial
Premium
$199 / month
$0.10 /extra order; $1/100 extra emails; Cost capped at $999 / month
Features
- All in Professional, plus:
- 3,000 monthly orders
- 10,000 built-in email sends/month
- 5 VIP tiers + 1 secret tier
- Custom earning rules
- Paid membership program
- Exclusive loyalty mobile app
- API & webhook access
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for enhancing customer retention and boosting repeat sales, especially for startups and small businesses. It's praised for its ease of setup, customizable dashboard, and compatibility with multiple platforms. The app supports rewards for purchases, referrals, and birthdays. Merchants commend the responsive 24/7 customer support, making it a valuable tool for engaging customers and fostering business growth.
I HAD CANCELLED MY SUBSCRIPTION AND DELETED THE APP A YEAR BACK, TODAY WHILE REVIEWING MY SHOPIFY BILLS I FOUND ITS STILL CHARGING ME EVERY MONTH.
Update: they reached out to me and promised me for a refund.
The support was so good.
I recently implemented OneLoyalty, and the setup process was smooth and straightforward. Whenever I had questions, the support team responded quickly and helpfully.
Since my store is bilingual (Arabic/English), I was pleased to see that the customer-facing widget already includes translations. While the translation isn’t perfect and lacks proper RTL support, it’s still functional. I’m confident future updates will improve this even further.
At the moment, I’m on the free plan, but I’m planning to upgrade to the Growth Plan soon. Overall, highly recommended!
Special thanks to Zoey and Rosie
This app works pretty well. However, they recently started charging for features that were free even after I had already set them up. I don't mind paying for a service, but I had already set up these features only to find that they no longer work unless I pay for them. I am looking for an alternative.
Hi Black Lava Vape Perú store admin,
This is Rosie from the OneLoyalty team. Thank you for taking the time to share your feedback about our app. I sincerely apologize for any inconvenience you’ve experienced while using our services.
I understand your concerns about the recent changes to certain features. Please know that we’ve been trying to reach out to you via email and other platforms to address your concerns and understand the specific features you’re referring to in more detail. However, we haven’t received a response yet.
We truly value your input and are committed to finding a solution that works for you. At your convenience, please review the email we’ve sent and let us know how we can assist further. We’re here to ensure you have the best experience possible.
If you have any additional questions or need further assistance, please don’t hesitate to reach out to us via live chat or our email: support@onecommerce.io.
Best regards,
Rosie
OneLoyalty by OneCommerce
Support
App support provided by FireGroup.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Online Store, Shopify admin
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Edit customers
Customer data, customer tags
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View products
Products, publications of products on sales channels, product listings, collections
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View orders
Order fulfillments, all order history for the last 60 days
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit account transactions, store credit accounts
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Edit Online Store
Theme, checkout page, Online Store pages, Online Store page content on a path controlled by the app
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Edit Shopify admin
Files
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Edit other data
Locales, Shopify Markets settings, product and variant inventory, product tags, Online Store navigation
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