Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and scheduling capabilities for social media posts across multiple platforms. They find it user-friendly and value its autopilot feature for managing posts. Merchants report increased traffic, sales, and social media growth since using the app. The customer support is praised for its promptness and effectiveness. The app allows for post customization and direct posting of products from the Shopify store. It's free, making it beneficial for small businesses.

August 9, 2023

I'm a newer business owner (AmericanDrudge.com) and I'm not very good with social media as I have a lot going on with other aspects of the business and life in general. This app's been a big help. It's allowed me to post my products on all my social media accounts, automatically, without an issue. I can kind of "set it and forget it" and it's been great. Currently as it stands I would recommend this app. If anything changes I will be sure to update my review, but until then so far so good.

American Drudge
United States
About 1 month using the app
August 26, 2023

***BEWARE OF THIS APP*** | ***LOOK ELSEWHERE***

UPDATE: Customer support responded back and told me the issue was fixed on Friday and everything should be ok, i was told that they fixed the issue of posts duplicating. Huh?? That is not even the issue we were having as you can see in my original review. Nothing even close to that. They have absolutely no clue here. you are taking a huge risk by giving them money. we paid for a year in advance and not we have to fight with them to get our refund when we barely got to use the features that sold us on the app. not sure if these reviews are real or fake but BEWARE. My advice would be to look elsewhere for your social media posting.

I have no idea why there are good reviews for this. this app does not work at all. It started good but then all of a sudden it started wanting to post all my facebook posts at 11:30pm at night when no one is on facebook. Even facebook says our best time is about 6pm roughly. So they started to work on fixing it which has taken several days now and promised a fix by today. Well it not did not get fixed but all of my post templates stopped showing up properly and the way I had them set up was completely changed into something I did not want with no way of changing it back. I am on the edge of removing this app. I paid for a year in advance for a garbage app that does not work. I would have cancelled before the free trial ended but they assured me during that period that this issue would be resolved. Like a dummy I waited it out and got billed for the year and missed my window to cancel. The app only worked properly for a few days but then the features that sold me on using the app stopped working properly and now literally nothing works at all. Trust all the bad reviews over the good ones. my experience is on par with some of those reviews.

The Tiki Yard
United States
11 days using the app
June 12, 2023

Onollo has made marketing my online store much easier for me. Having this app gives me more time to work on other things with my store.

Thank you Onollo.

O By Onica Online Store
United States
12 months using the app
Edited September 21, 2023

Yearly paid customer, keep contacting support no reply. Disappointed.

Updates: They contacted me and said they never received my message ( total 3 times) through Shopify. Surely unbelievable. Still getting posting error message " Product duplication protection. New products expected for the associated autopilot." I hope they will fix it ASAP. 2nd year using this app, just paid a year's fee ahead. Not happy with their service right now.
And on their app webpage, there is no contact information at all. The only way to contact them is through Shopify "Contact Support" on the app drop down menu.

A Moment Of Now
United States
About 1 year using the app
February 3, 2023

Thanks for your hard work. I love it when a plan comes together. They worked very hard on the app for me

Mason Soaps
United States
4 months using the app
January 8, 2023

One best apps I've used on the Shopify marketplace. Automation makes it a breeze for me to post relevant content on an ongoing basis.

Tile Deluxe Shop
United States
21 days using the app
January 28, 2023

I hate when app developer lie about pricing just to get you to install and once install the price is completely different than what is listed on the app store. Their starter plan is 3X more monthly when you install the app which is not a problem but why lie upfront and make people install the app for a price and change the price once the app is install.

baby samira's
United States
14 minutes using the app
Onollo replied January 28, 2023

Dear customer,

Huge apologies from our side. We recently updated prices on our website, but haven't updated them here on the Shopify App Store.

As a token of apology, I would grant you a permanent old price. I assure you, there there were not any bad faith intentions from our side. Just a coordination flaw.

Now all pricing is the same.

Have a good day!

March 29, 2023

So for so good no complaints helps me manage post so I can focus on other things in the store. Thank you

Trinity Skys
United States
2 months using the app
June 18, 2023

I love the app. Very easy to setup and use! One of the easiest apps to maneuver around and set in action! Thanks!

Arkmis
United States
6 minutes using the app
October 24, 2022

I am very pleased that this is an option for me. I can't wait to make it happen by showcasing my items using this service!

On a Budget Furniture
United States
8 months using the app