Reviews (397)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping app for its robust inventory and order management features, which enhance operational efficiency and integrate seamlessly with Shopify. The app's user-friendly interface and customization services are particularly valued for enabling unique product offerings and brand differentiation. It supports global dropshipping, helping merchants expand internationally, and offers a wide variety of products that keep stores diverse and appealing. The balance of quality and affordability helps maintain competitive pricing and improve profit margins. Additionally, the responsive customer support and effective after-sales service are frequently praised for their promptness in resolving issues.

January 7, 2024

Exceptional service! KakaClo handled my orders seamlessly, keeping me informed throughout. The surprise 5% discount on a product fee was a pleasant bonus. Efficient, reliable, and highly recommended! Special thanks to Nick for their outstanding support!

Shop Hub
United States
4 months using the app
KakaClo Technology Co., Ltd. replied January 17, 2024

Thank you for sharing your positive experience with our customer service representative! We're glad to hear that he was able to assist you promptly and effectively in resolving the issue. We value your feedback and are committed to providing excellent customer service.

February 1, 2024

I've only been using this app for a short time, but I already like it. Excellent support, seamless synchronization, a huge selection of products. I am sure that I will continue to cooperate with these guys!

sktradingdubai
United Arab Emirates
3 months using the app
KakaClo Technology Co., Ltd. replied February 2, 2024

Thank you for your positive feedback! We're thrilled to hear that you're already enjoying our app, finding the support excellent, synchronization seamless, and product selection extensive. We're grateful for your confidence in our team and look forward to continuing our cooperation with you. If you have any further questions or need assistance, feel free to reach out to us.

February 22, 2024

KakaClo has been an interesting journey for my dropshipping business. The platform itself is user-friendly, and I was able to get things rolling relatively quickly. The variety of items is a big plus, offering something for everyone, but I've found that some of the products could use a bit of a quality boost. The automatic dropshipping service is a real time-saver and minimizes hassle, which I really value. On the downside, there have been a couple of instances where orders didn't go as smoothly as I'd hoped, but customer service was there to help, albeit not instantly. Overall, it's a service that has its flaws but also brings a lot to the table for entrepreneurs like myself.

Xestify
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your amazing feedback! We're thrilled to hear that you're already impressed with KakaClo. We designed our platform to be user-friendly and efficient, so we're glad it's making dropshipping easy for you. Our 24/7 customer service is dedicated to providing top-notch support whenever you need it. We're delighted that our US warehouse's fast shipping has been a hit with your customers. Thank you for considering us a game-changer for your business. We're here to support your success every step of the way!

October 30, 2022

Met a problem where the products are missing shipping methods which I could not solve the problem, but the customer agent Leo solved all the problems for me in 5 seconds. Professional.

Greatshops
Switzerland
5 months using the app
KakaClo Technology Co., Ltd. replied October 22, 2023

Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.

February 11, 2022

This is the most professional clothing dropshipping company to work with.The team, and co founder are great. They are very nice, helpful and knowledgeable.I recently signed up and ordered some samples. So far I've been thrilled with the quality and the customer service on any concerns has been outstanding.I highly recommend Kakaclo!

360onlinebuy
China
5 months using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

We're honored to be considered the most professional clothing dropshipping company to work with! Our team, including our co-founder, strives to provide excellent service. We're thrilled that you found us to be nice, helpful, and knowledgeable. It's wonderful to hear that you're thrilled with the quality of the samples and that our customer service has been outstanding in addressing any concerns you've had. Thank you for recommending Kakaclo! If you have any more feedback or need further assistance, please don't hesitate to reach out.

February 6, 2024

I had trouble processing my first order and chatted with Nick who was exceedingly helpful and walked me through the whole process. He added screenshots and tutorial links. Great first experience!

Shopmax
United States
2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for sharing your first experience with us! We apologize for the trouble you faced while processing your first order, but we're glad to hear that Nick was exceedingly helpful in resolving the issue. Providing step-by-step guidance, screenshots, and tutorial links is part of our commitment to excellent customer service. We're thrilled that Nick was able to assist you effectively and ensure a great first experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help you succeed!

August 29, 2023

I'm thrilled with the speedy delivery of the products to my customers, and the quality of the items is simply outstanding. It's such a relief to have discovered this incredible company to assist me in my online boutique venture. I will certainly continue to order from them, and if I'm ever able to open a physical storefront, they will be my go-to supplier. I can't express enough gratitude for the exceptional products they offer, which have been well-received by my customers.

MDR SHOP
Pakistan
5 months using the app
KakaClo Technology Co., Ltd. replied October 9, 2023

We're also thrilled to hear such positive feedback! Our team is dedicated to providing the best service, and it's great to know we're hitting the mark. Thank you for choosing KakaClo, and we're excited to continue our partnership with you.

Thanks!
Timothy

April 6, 2024

Finding specific product on kakaClo's website can be a chore due to the imprecise search and categorization but, their around-the- clock customer service is genuinely helpful, providing real time answer and not just automated responses.

Murreezy
United Arab Emirates
3 days using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

Thank you for sharing your experience with us. We're sorry to hear that navigating our website for specific products can sometimes be challenging due to imprecise search and categorization. Your feedback is invaluable to us as we continually strive to enhance the user experience on our platform.

However, we're thrilled to hear that our around-the-clock customer service has been genuinely helpful for you. Providing real-time answers and personalized assistance is a top priority for us, and we're glad to know that our team has been able to meet your needs effectively.

We're committed to improving our website's search and categorization features to make finding products easier for you in the future. If you ever encounter any issues or have further feedback, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way. Thank you for choosing KakaClo!

Edited May 1, 2023

Kecy was such a great help today! She reached out right away and assisted me :) Thank you again Kecy!

ZT AccessoriesSpan
Pakistan
4 months using the app
KakaClo Technology Co., Ltd. replied October 19, 2023

Thank you for your feedback! We're glad that Kecy provided great assistance and reached out promptly. We'll make sure to pass along your appreciation. Thank you again for your support!

Edited February 20, 2024

I was looking around for a great clothes supplier for my dropshipping store then finally i found KakaClo . it is so glad to work with them. fast responsive support and great quality of products. Highly recommend.

Aim land
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for sharing your feedback! We apologize for the problem you encountered with the shipping setup, but we're glad to hear that Leo from our staff was able to assist you promptly and effectively. We strive to provide excellent customer service, and we're delighted that Leo was kind and helpful in resolving the issue for you. We appreciate your understanding and patience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!