Reviews (397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this dropshipping app for its robust inventory and order management features, which enhance operational efficiency and integrate seamlessly with Shopify. The app's user-friendly interface and customization services are particularly valued for enabling unique product offerings and brand differentiation. It supports global dropshipping, helping merchants expand internationally, and offers a wide variety of products that keep stores diverse and appealing. The balance of quality and affordability helps maintain competitive pricing and improve profit margins. Additionally, the responsive customer support and effective after-sales service are frequently praised for their promptness in resolving issues.
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I've contacted many suppliers before KakaClo, it takes a lot of time to communicate with different suppliers and there is alwasys a delay to respond. I'm not a full-time clothing seller, so time is tight. And I tried CJ and Alibaba, I also spent time on searching and communicating. Then 2 month ago, I found KakaClo, ther is a plenty of clothes to choose from and it's integrated with Shopify, I just connect my store and list clothes to my store easily, I used to list products one by one, but now it ALLOWS me to upload clothes in bulk. Meantime, the pictures of products are nice to promote, my ads work really well with these pics. It saves a plenty of time for me, and, chatting with Seven is really a joyful experience, she is patient and supportive. Love KakaClo, though it's not perfect, it matches well with my demand, hope it better for all of us.
Hey!
Thanks for your review, we're glad to hear you're enjoying our platform!
In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!
Terrible every thing the one star reviews are saying is accurate
Dear Candle and Clothing Company
Thank you for sharing your feedback with us. It's concerning to hear of your dissatisfaction, and I deeply apologize for not meeting your expectations.
If you could provide specific details about the challenges you faced, it would be immensely helpful. We're keen on understanding more so that we can directly address and rectify these issues.
Please know that we value your business and are committed to making the necessary improvements. If you’re open to discussing this further, we'd appreciate the opportunity to make things right.
Warm regards,
Timothy
I love KakaClo. KakaClo makes my business run so much smoother. New arrivals update everyday. The customer support is also great. They are always available for a fast response. In response to the bad review, Kakaclo app is still quite new. The development is still working on some features. Be patient and give them sometime.
We're thrilled to hear that you love KakaClo and that it has made your business run smoothly! Our commitment to providing new arrivals and keeping our inventory fresh is a top priority. We're glad to know that our customer support has been great and that you've received fast responses when needed.
We appreciate your understanding and patience regarding any features that are still being developed. We're constantly working to improve our app and provide the best experience for our users. If you ever have any suggestions or feedback, please feel free to reach out. Thank you for your support and for sharing your positive experience with us!
KakaClo's interface is refreshingly straightforward, making every step from ordering to checkout a breeze. There's no unnecessary complexity, just a seamless shopping experience.
Thank you for your positive feedback! We're delighted to hear that you find our interface straightforward and enjoy a hassle-free shopping experience with us. Simplifying the process is our goal, and we're glad it's making your time with KakaClo enjoyable. We look forward to serving you again soon!
I have to say, this is the most amazing app I've used yet! I sell clothes over 9 years, and actually have 50+ suppliers on my list, but none of them can solve the problems for me like KakaClo, I love KakaClo, it saves a bunch of money and time for me, I love the styles, it's legit trending, and it can customize and dropship, the custom manager is also patient and nice!
Though it's new, it's really comprehensive and helpful, I think I will use it till my business stops. Highly recommended!!!
We're thrilled to hear that you find KakaClo to be the most amazing app you've used yet! Thank you for your kind words and for sharing your positive experience. We're glad to know that KakaClo has been able to solve problems for you that other suppliers couldn't. Saving you time and money is one of our main goals, and we're happy to hear that we've been able to achieve that for you.
It's great to hear that you love the styles we offer and find them to be trending. Our ability to customize and dropship is something we take pride in. We're also glad to hear that our custom manager has been patient and nice in assisting you.
Thank you for your high recommendation! We appreciate your support and look forward to serving you for as long as your business continues. If you have any more feedback or need further assistance, please don't hesitate to reach out.
Great app, good clothes and selections. Excellent customer service with quick responses. Winnie was quick to respond and supper helpful.
Thank you for the kind words! We're glad you had a great experience with our app and customer service team.
very excellent customer service. Winnie was answering all my questions she's a great person thank you.
Thank you for the kind words! We're glad you had a great experience with our app and customer service team.
As a newcomer to the world of e-commerce, I am still in the process of learning how to establish and run a successful online store. It's been a challenging journey, but thankfully, KakaClo has been a great help in lifting much of the weight off my shoulders and simplifying the drop-shipping process. What's more, their customer service team has been incredibly supportive and responsive, promptly addressing any concerns I've had.
We appreciate your feedback! Glad we could help simplify your e-commerce journey and provide excellent customer service. Thank you for choosing KakaClo!
If I could give this company 0 stars I absolutely would!! I have had this app installed for not even a month and am already having shipping delay issues. It has been two weeks and still my customers have not received their packages, decided to contact customer service and that was a DUD. The customer service representatives either didn't respond for 4 days or they gave me generic responses and told me to wait patiently. If that's not enough to piss someone off, their payment service is ridiculous! It basically only allows me to pay with PayPal because when I use my card directly on their app it says "payment failed". Keep in mind that when you pay on PayPal you get charged an extra $6 more on top of what you already owe for the article of clothing you're purchasing. How as an entrepreneur am I supposed to make profit when you overcharge us? Then I bring this up to their customer service and they keep blaming me and saying something is wrong with my form of payment. Makes no sense. Needless to say, when and if my customers receive their orders I will be deleting this app. UNPROFESSIONAL!!
We’re sorry to hear you had a poor experience with us. This definitely doesn’t sound like the service we try to provide to our customers.
We always try to deliver as fast as possible. It normally takes 7~10 days for delivery from China to the USA. However, sometimes things happen out of our control which means we need more time than expected with the shipment.
We offer multiple payment options to our customers, which includes credit card and PayPal.
The transactions that you made before, has considered problematic by the bank, and therefore be rejected.
With that being said, arriving late to your customers, and an extra charge for the payment processing, we do understand how disappointing it was. Please contact us and we’d be happy to work on either helping you with payment issues or offering you a special discount on your next order.
Winnie was amazing at helping me fulfill my first sale! The instructions were very clear and she was very kind!
We're thrilled to hear that Winnie provided amazing assistance in fulfilling your first sale! Her clear instructions and kind demeanor made the process a smooth and pleasant experience. Thank you for sharing your positive feedback!