Reviews (397)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping app for its robust inventory and order management features, which enhance operational efficiency and integrate seamlessly with Shopify. The app's user-friendly interface and customization services are particularly valued for enabling unique product offerings and brand differentiation. It supports global dropshipping, helping merchants expand internationally, and offers a wide variety of products that keep stores diverse and appealing. The balance of quality and affordability helps maintain competitive pricing and improve profit margins. Additionally, the responsive customer support and effective after-sales service are frequently praised for their promptness in resolving issues.

November 21, 2022

Kecy was Awesome!! She answered all of my questions. KakaClo is available 24/7, which is very convenient for me, since I do most of my work at night. I give them 5 stars for Customer Support.

Saved By The Dress
Saudi Arabia
About 2 months using the app
KakaClo Technology Co., Ltd. replied October 22, 2023

Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.

November 2, 2022

Support is very fast and helpful. I was not able to list product on my store. the support fix the bug fastlly. Everything is ok now. Thank you very much.

shahidfifa
Pakistan
About 2 months using the app
KakaClo Technology Co., Ltd. replied October 22, 2023

Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.

October 15, 2022

I had a minor question as a newcomer to drop shipping and Kecy managed to answer that very quickly thank you.

EHSAS_ONLINE STORE
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

Thank you for the kind words! We're glad you had a great experience with our app and customer service team.

May 13, 2022

The support is very patient and friendly. this is really a good alternative to certain other platforms. Thanks for the amazing support.

Moebypet
China
About 2 months using the app
KakaClo Technology Co., Ltd. replied May 16, 2022

Hey!

Thanks for your review, we're glad to hear you're enjoying our platform!

In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!

March 16, 2023

I was having issues with connecting my store and had the pleasure chatting with Nancy! she was very helpful. With her help, I was able to connect my store. Thanks again, Nancy!

RAXON'Z
United Kingdom
About 2 months using the app
KakaClo Technology Co., Ltd. replied October 22, 2023

Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.

Edited February 11, 2023

Easy to use and easy to search products 24 hour live customer services i love all of the customer services

Hottie's Paradise
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

Thank you for your positive feedback! We're glad you find our services easy to use and helpful.

November 23, 2023

Great service and fast responsive time. The customer service manager is awesome and Seven really helped me to track my orders. Pleasant experience and definitely recommend it to my friends.

2Gether
United States
About 1 month using the app
KakaClo Technology Co., Ltd. replied January 10, 2024

We're thrilled to hear that you had a great experience with our fast and responsive customer service. Our customer service manager and Seven are dedicated to providing excellent support, including order tracking. Thank you for your recommendation! We appreciate your support and look forward to serving you and your friends in the future.

March 20, 2023

Nancy was very helpful and informative. Response time was quick as well! I love KakaClo products and i'll definitely be using them for future orders

Suitable ‍Deals
India
About 2 months using the app
KakaClo Technology Co., Ltd. replied October 19, 2023

Thank you for sharing your positive experience with Nancy and KakaClo! We're glad that Nancy was helpful, informative, and provided quick responses. We're thrilled to hear that you love our products and that you plan on using us for future orders. We appreciate your support and look forward to serving you again in the future!

May 19, 2022

Great app that makes sourcing and fulfillmentt extremely easy. Their support and team of agents are also very good. My agent, Seven, helps me every step of the way and it really feels like she's on my side. She finds answers to my questions quickly and provides suggestions when needed. All in all, I've had a great experience with KakaClo.

satwig
Hong Kong SAR
About 2 months using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

Thank you for the positive feedback! We're thrilled to hear that our app has made sourcing and fulfillment easy for you. We're also glad to know that our support team, especially your agent Seven, has provided excellent assistance and support. We greatly appreciate your kind words and are happy to have you as a satisfied customer of KakaClo.

May 21, 2022

KakaClo is the best fashion app on Shopify. I love all the options at the US Warehouses which is only 2-5 business days shipping! This is a great app and adds a lot of flexibility to our store. The customer service is excellent! Highly recommend!

Timwig
Hong Kong SAR
About 1 month using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

Thank you for the positive feedback! We're thrilled to hear that our app has made sourcing and fulfillment easy for you. We're also glad to know that our support team, especially your agent Seven, has provided excellent assistance and support. We greatly appreciate your kind words and are happy to have you as a satisfied customer of KakaClo.