Reviews (397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this dropshipping app for its robust inventory and order management features, which enhance operational efficiency and integrate seamlessly with Shopify. The app's user-friendly interface and customization services are particularly valued for enabling unique product offerings and brand differentiation. It supports global dropshipping, helping merchants expand internationally, and offers a wide variety of products that keep stores diverse and appealing. The balance of quality and affordability helps maintain competitive pricing and improve profit margins. Additionally, the responsive customer support and effective after-sales service are frequently praised for their promptness in resolving issues.
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I absolutely love the clothes and items on this apps! Nancy were super helpful!!
I like this app. Thank you!
We're delighted to hear that you appreciate the wonderful selection of clothing available. It's great to know that our customer service has been helpful and accommodating, always ready to assist you. We strive to continuously add new products to provide you with fresh options daily. Thank you for your positive feedback, and we're here to assist you whenever you need us!
I would like to thank Caroline for amazing customer support for helping with any question I had for getting ready to sell products. Thank you again.
Thank you for your kind words! We're grateful to Caroline for providing amazing customer support and helping you with all your questions. We appreciate your gratitude.
This store has great products and great customer support. Their inventory management is terrible. I had to cancel my first 3 orders I ever had with them because they don't update their inventory as their products sellout.
Dear Blue Daisy Fashion Boutique,
Thank you for sharing your concerns. We apologize for the inconvenience caused by the out-of-stock items and the delayed order processing. We are actively working to improve our inventory management to ensure accurate stock information and expedite order fulfillment.
Inventory and Shipping Delays: Waiting for several days only to find out an item is out of stock is unacceptable, and the delays you've faced, especially after opting for express shipping, are not in line with the service standards we aspire to. For a more streamlined experience in terms of shipping and inventory accuracy, we recommend choosing products labeled as "Premium" and "Express". There're some products in USA warehouse in Express category. These product categories are designed to provide more timely delivery and maintain accurate inventory control.
Your feedback is valuable to us, and we appreciate your understanding. Please reach out to our customer support team for any further assistance.
Best regards,
Nick
I just installed the App. The products are very trendy and the prices are reasonable. I feel that this App can help my boutique get to the next level.
We're excited to hear that you installed our app! We're glad you find our trendy products and reasonable prices appealing. We're confident that our app can help take your boutique to the next level. Thank you for choosing us!
I had a simply question and it was answered quickly! Leo answered my question and shared a link to help me fully understand what I needed. Thank you!
Thank you for your feedback! We're glad that Leo was able to quickly answer your question and provide you with helpful information. We strive to provide efficient and informative customer support. Thank you for reaching out, and we're here to assist you with any further questions or needs you may have.
I am delighted to express my satisfaction with this incredibly user-friendly app, which has greatly streamlined my life and business operations. The support provided has been exceptional, accompanying every purchase and order with utmost helpfulness. I would like to extend my sincere gratitude to Nancy from KakaClo support, who promptly responded to my support email within minutes and offered invaluable assistance. I wholeheartedly plan to continue utilizing this dropshipping service for many years to come and highly recommend it to others. Don't miss out on the opportunity to benefit from its remarkable features and superb support.
Thank you for your satisfaction and trust in our user-friendly app, streamlined operations, and exceptional support. We appreciate your recommendation!
Worst customer service ever. Kecy was telling me that there’s a reason we have measurements and my customer should have measured first before she ordered that’s why they’re there.
I’m done. Soon as all my customers orders finally get delivered I’m going to delete this app. There’s other dropship companies that has amazing customer service and shipping is way better too.
It’s easier to keep a customer than make a new one. I don’t need this company making me lose my customers.
Dear Savagepunks,
I sincerely apologize for the experience you had with our customer service.
It's crucial for us to maintain a supportive and understanding approach with our partners, and it's evident from your feedback that we missed the mark in this instance.
While we do provide measurements to guide purchasing decisions, I'm pleased to inform you that we have made significant improvements regarding sizing concerns. All products are now available in both CM and INCH sizes, aiming to enhance clarity and reduce sizing issues for your customers.
For a more streamlined shipping and inventory experience, we recommend that you choose products labeled as "Premium" and "The USA". These product categories typically have more timely delivery and accurate inventory control, ensuring a smoother experience for your business.
Your point about customer retention is spot on. We truly value our partnership with sellers like you, and the last thing we want is to jeopardize your customer relationships.
If you're open to it, I’d appreciate the opportunity to discuss this matter further with you directly. We’re committed to making things right and would like to understand more about how we can better serve you moving forward.
Warm regards,
Timothy
I love the sample that i customized. The quality is very good. I am ready to bulk production for my brand store. Love kakaclo
Thank you for sharing your positive experience! We're glad you loved the customized sample and found the quality to be excellent. We're excited that you're ready for bulk production for your brand store. Thank you for your love and support for Kakaclo!
Why Kakaclo website is not working? I send them emails but no response
Hi Royale!
If you can provide additional details or specific inquiries you had in your emails, I'll personally ensure they are addressed promptly. Your patience and understanding are greatly appreciated, and we're committed to restoring your confidence in KakaClo.
Warm regards,
Timothy
I love KakaClo. They have an amazing collection. Support is very prompt and helpful. Everything has been great, I'm becoming obsessed with adding their great products to my store. It seems like as soon as I add Kakaclo products I generated a lot of interest and sales.
Hey!
Thanks for your review, we're glad to hear you're enjoying our platform!
In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!