Kakaclo ‑Clothing Dropshipping , 221 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping app for its wide variety of items and efficient automatic service. The responsive customer service, particularly representatives like Nancy, Nick, and Leo, is highly praised. The app offers a customization service for unique products and commendable after-sales service. It features 24/7 live customer support and quick shipping times, particularly from their Chinese warehouse. Regular inventory updates and partnerships with reliable suppliers ensure quality, affordability, and trendiness, despite occasional quality issues.
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KakaClo's after-sales service is top-notch, no doubt about it. They're quick to address any issues, whether it's quality concerns, shipping mishaps, or sizing problems. Unlike other platforms that drag their feet when it comes to compensation, KakaClo steps up without hesitation. It's refreshing to see a company prioritize customer satisfaction like they do.
Not too long ago, I began my journey with KakaClo, and I encountered some difficulties with managing orders. Thankfully, I reached out to Nancy for assistance, and she graciously came to my aid. I am incredibly thankful to her because without her guidance, I would have been unable to navigate the intricacies of order operations. I express my heartfelt gratitude to Nancy for her invaluable support.
We're grateful for your kind words and thrilled to hear that Nancy provided invaluable support in managing your orders. It's wonderful to have team members like Nancy who go above and beyond to assist our customers. We'll make sure to share your heartfelt gratitude with her. Thank you for choosing KakaClo, and we're here to help you every step of the way on your journey.
KakaClo may not boast the absolute best quality in their dropshipping offerings, but what sets them apart is their strategic partnerships with reliable suppliers. This ensures that despite not being the top-tier, their products maintain a commendable balance between quality and affordability. Trust me, the profit margins you'll enjoy with KakaClo outweigh minor quality concerns.
Thank you for recognizing our strategic partnerships and commitment to balancing quality and affordability. While we may not always offer top-tier quality, our reliable suppliers ensure commendable product standards. Trust in KakaClo for favorable profit margins despite minor quality concerns. Your satisfaction is our priority.
Amazing products, incredible service and great communication!
Thank you for your kind words! We're thrilled to hear that you're satisfied with our products, service, and communication. Providing amazing products and excellent customer service is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our offerings. Thank you for choosing us as your partner!
Excellent service. It resolved all the doubts I had because I just started working with Dropshipping. the assistant Nancy who was my agent deal with my requests. She is very effective and I am very happy to work with her.
Thank you for sharing your positive experience with our service! We're glad to hear that we were able to resolve all your doubts and provide the assistance you needed as you started working with dropshipping. Nancy, your agent, was effective in dealing with your requests, and we're delighted to hear that you're happy with her support. We appreciate your feedback and value your satisfaction as our customer. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way!
I've found KakaClo's customer service to be refreshingly proactive and efficient. Instead of engaging in prolonged negotiations like some other platforms, KakaClo promptly compensates for any issues attributable to them. Although there may be occasional discrepancies in product quality or sizing, their willingness to rectify the situation quickly is highly commendable.
Thank you for your kind words! We strive for proactive and efficient customer service at KakaClo. We promptly address any issues and provide quick compensation. While occasional discrepancies may occur, we are committed to rectifying them promptly. Your commendation is truly appreciated.
KakaClo's communication efficiency has been exceptional. Recently, we encountered a situation where a customer urgently needed to change their shipping address. Despite it being late on a Saturday, we promptly forwarded the request to support, unsure of when we would receive a response. Surprisingly, Nick from support replied almost immediately, assuring us that he had successfully updated the customer's shipping address. Our experience with KakaClo has left us extremely satisfied with their prompt and effective communication.
We're glad to provide exceptional communication. Thank you for your satisfaction with our prompt and effective support!
My time with KakaClo has been a rollercoaster. Finding what I need on their site is like searching for a needle in a haystack. Their offline presence seems non-existent. However, their Chinese warehouse is constantly updating, and shipping is faster than I anticipated. Their after-sales service is commendable, swiftly addressing any quality concerns.
We appreciate your honest feedback about your experience with KakaClo. We apologize for any difficulties you've encountered in finding what you need on our website and understand the importance of an intuitive search function. We're also sorry if our offline presence has seemed non-existent. On a positive note, we're glad to hear that our Chinese warehouse constantly updates, providing you with a wider range of options. We're pleased that the shipping has been faster than your expectations. Furthermore, we appreciate your recognition of our commendable after-sales service in promptly addressing any quality concerns. Your feedback is valuable to us as we strive to improve our website experience and expand our offline presence. Thank you for choosing KakaClo, and we're committed to enhancing our services based on your input.
Very good app and very good support, especially from Nick: nice, quick and efficient.
Thank you for your positive review! We're delighted to hear that you find our app and support to be excellent. We appreciate your kind words about Nick, and we're glad he provided nice, quick, and efficient assistance. Your satisfaction is important to us!
KakaClo's interface is refreshingly straightforward, making every step from ordering to checkout a breeze. There's no unnecessary complexity, just a seamless shopping experience.
Thank you for your positive feedback! We're delighted to hear that you find our interface straightforward and enjoy a hassle-free shopping experience with us. Simplifying the process is our goal, and we're glad it's making your time with KakaClo enjoyable. We look forward to serving you again soon!