Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its wide variety of items and efficient automatic service. The responsive customer service, particularly representatives like Nancy, Nick, and Leo, is highly praised. The app offers a customization service for unique products and commendable after-sales service. It features 24/7 live customer support and quick shipping times, particularly from their Chinese warehouse. Regular inventory updates and partnerships with reliable suppliers ensure quality, affordability, and trendiness, despite occasional quality issues.

January 1, 2024

Excellent experience. Great agents, Nick helped me a lot!

Emmy stores
United Arab Emirates
7 days using the app
KakaClo Technology Co., Ltd. replied January 10, 2024

We're delighted to hear that you had an excellent experience with us! It's wonderful to know that Nick provided great assistance. Thank you for your kind words and support. We look forward to serving you again in the future!

March 17, 2024

Occasionally, I encounter quality issues with KakaClo products, such as sizing or color discrepancies. While this is frustrating, I'm generally satisfied with their prompt and fair after-sales service, ensuring my customers remain happy.

Lucky Accessories
United States
7 minutes using the app
KakaClo Technology Co., Ltd. replied March 29, 2024

Thank you for sharing your feedback with us. We apologize for any quality issues you have encountered with KakaClo products, such as sizing or color discrepancies. We understand that this can be frustrating, and we appreciate your patience. We're glad to hear that our after-sales service has been prompt and fair in addressing these concerns, ensuring your customers remain happy. Customer satisfaction is important to us, and we strive to resolve any issues efficiently. Your feedback helps us improve our products and services. Thank you for choosing KakaClo, and we look forward to continuing to serve you and your customers with the highest level of satisfaction.

November 4, 2023

I am delighted to express my satisfaction with this incredibly user-friendly app, which has greatly streamlined my life and business operations. The support provided has been exceptional, accompanying every purchase and order with utmost helpfulness. I would like to extend my sincere gratitude to Nancy from KakaClo support, who promptly responded to my support email within minutes and offered invaluable assistance. I wholeheartedly plan to continue utilizing this dropshipping service for many years to come and highly recommend it to others. Don't miss out on the opportunity to benefit from its remarkable features and superb support.

FITNESS
United Kingdom
About 2 months using the app
KakaClo Technology Co., Ltd. replied January 10, 2024

Thank you for your satisfaction and trust in our user-friendly app, streamlined operations, and exceptional support. We appreciate your recommendation!

April 3, 2024

I've been consistently impressed by KakaClo's dedication to resolving customer concerns. While there may be occasional quality or sizing issues, their willingness to compensate, without the need for prolonged negotiation, is commendable. It's refreshing to deal with a company that values customer satisfaction.

J_Crack
United States
4 minutes using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

Thank you for your kind words! At KakaClo, customer satisfaction is our top priority, and we're glad to hear that you've experienced our dedication to resolving concerns firsthand. While occasional issues may arise, we strive to address them promptly and fairly, without unnecessary negotiation. Your feedback motivates us to continually improve and uphold our commitment to excellent service. Thank you for choosing KakaClo!

November 23, 2023

Great service and fast responsive time. The customer service manager is awesome and Seven really helped me to track my orders. Pleasant experience and definitely recommend it to my friends.

2Gether
United States
About 1 month using the app
KakaClo Technology Co., Ltd. replied January 10, 2024

We're thrilled to hear that you had a great experience with our fast and responsive customer service. Our customer service manager and Seven are dedicated to providing excellent support, including order tracking. Thank you for your recommendation! We appreciate your support and look forward to serving you and your friends in the future.

November 2, 2023

I've been using KakaClo for a while and I love it. They have fashions for just about every style, they're affordable, and it's great that I don't have to pay a monthly fee to access the products.I just had an issue with inventory, and my support Nick was so kind, patient, and helpful. They helped me troubleshoot the issue in no time! I can't recommend the app enough.

My London Mart
United States
3 months using the app
KakaClo Technology Co., Ltd. replied January 10, 2024

We're delighted to hear that you're loving KakaClo! With a wide variety of affordable fashion options and no monthly fees, it's a win-win. We appreciate your kind words about Nick's support. Thank you for recommending our app!

April 15, 2024

KakaClo keeps it simple, and that's what I love about them. Whether it's placing an order or managing my store, the interface is straightforward. No complicated steps or confusing layouts to deal with.

Wholly
United States
5 minutes using the app
KakaClo Technology Co., Ltd. replied April 20, 2024

Thank you for your feedback! We're thrilled to hear that you appreciate our user-friendly interface. Keeping things simple is our aim, ensuring a seamless experience for our customers. Your satisfaction is our priority, and we're here to make your journey with KakaClo as smooth as possible.

March 13, 2024

The US warehouse selection isn't as vast or quickly updated as I'd hoped, limiting my options for faster shipping. However, KakaClo's swift product updates from their Chinese warehouse are impressive, providing fresh options regularly.

Hani mart
Pakistan
2 minutes using the app
KakaClo Technology Co., Ltd. replied March 29, 2024

Thank you for your feedback. We apologize for any limitations you've experienced with the selection and update frequency of our US warehouse. We understand the importance of having a wide range of options available for faster shipping. On the other hand, we're glad to hear that you find KakaClo's product updates from our Chinese warehouse to be impressive, offering fresh options regularly. We appreciate your understanding and feedback as we continue to improve our services and expand our inventory. Thank you for choosing KakaClo, and we're committed to providing you with even better options in the future.

November 17, 2023

Love KakaClo and their amazing products and prices! My support Nick was super friendly and helpful and quickly answered my questions. Definitely recommend this app!

Noora Gadgets
United States
15 days using the app
KakaClo Technology Co., Ltd. replied January 10, 2024

We're thrilled to hear that you love KakaClo and our amazing products and prices! It's great to know that Nick provided friendly and helpful support, promptly addressing your questions. Thank you for recommending our app! We appreciate your support and look forward to serving you in the future.

September 24, 2023

Product Quality: Assess the quality of the clothing and apparel offered by Kakaclo. It's essential that the products are well-made, durable, and meet the expectations of your target audience.

Product Variety: A good dropshipping platform should offer a diverse range of clothing styles, sizes, and designs to cater to different customer preferences.

Pricing and Profit Margins: Evaluate the pricing structure to ensure you can set competitive prices while maintaining a reasonable profit margin. Compare their product prices to what's available in the market.

Shipping and Delivery: Timely delivery is crucial in dropshipping. Review the shipping times and policies to ensure that your customers will receive their orders in a reasonable timeframe.

Customer Support: Strong customer support from the dropshipping platform can be a significant advantage. Make sure they provide assistance and solutions promptly.

Return and Refund Policies: Investigate their return and refund policies. A clear and fair policy can help in case customers have issues with their orders.

User-Friendly Interface: A user-friendly platform makes it easier for you to manage your store and for customers to navigate and make purchases.

Reliability and Trustworthiness: Look for reviews and testimonials from other dropshippers who have used Kakaclo. A reliable platform is crucial for long-term success.

Integration and Tools: Check if they offer useful tools and integrations, such as plugins for e-commerce platforms like Shopify or WooCommerce.

Legal and Ethical Considerations: Ensure that Kakaclo operates within the legal and ethical boundaries of your target market. This includes compliance with copyright and trademark laws.

Scalability: Consider whether Kakaclo can support your business's growth. As your business expands, you'll need a partner that can scale with you.

Costs and Fees: Be aware of any upfront costs, subscription fees, or transaction fees associated with using Kakaclo's dropshipping services.

To get the most accurate and up-to-date information, I recommend conducting thorough research on Kakaclo by reading reviews, reaching out to their customer support, and possibly even testing their services with a small order before committing to a long-term partnership. Additionally, consider seeking advice from other entrepreneurs who have experience with clothing dropshipping services or platforms.

Racklady
India
About 1 month using the app
KakaClo Technology Co., Ltd. replied October 9, 2023

Thank you for sharing your experience with KakaClo! We're delighted to know our platform is making a positive impact on your business. We're always working on enhancing our services, and your feedback motivates us to do even better. Looking forward to serving you for many years to come!

Thanks!
Timothy