Kakaclo ‑Clothing Dropshipping , 221 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping app for its wide variety of items and efficient automatic service. The responsive customer service, particularly representatives like Nancy, Nick, and Leo, is highly praised. The app offers a customization service for unique products and commendable after-sales service. It features 24/7 live customer support and quick shipping times, particularly from their Chinese warehouse. Regular inventory updates and partnerships with reliable suppliers ensure quality, affordability, and trendiness, despite occasional quality issues.
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While navigating KakaClo's website can be a bit challenging, often resulting in unwanted search results and a time-consuming shopping experience, their rapid updates and efficient shipping are impressive. Despite occasional quality issues, their after-sales service is commendable, ensuring customer satisfaction through timely refunds or compensations.
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced while navigating our website. We're continuously working to improve the search functionality and overall user experience to provide a smoother shopping experience. We're glad to hear that our rapid updates and efficient shipping have impressed you. We also appreciate your recognition of our after-sales service, as we strive to address any quality issues promptly and ensure customer satisfaction through timely refunds or compensations. Your feedback is valuable to us as we continue to enhance our services.
KakaClo's commitment to customer satisfaction is evident in their swift and efficient after-sales service. Unlike other platforms where negotiations for compensation can be frustratingly lengthy, KakaClo resolves issues promptly and without hesitation. Despite occasional challenges with product quality or sizing, their responsiveness ensures a positive overall experience.
We appreciate your positive feedback! At KakaClo, we prioritize customer satisfaction with our swift and efficient after-sales service. We aim to quickly resolve any issues without prolonged negotiations. Despite occasional challenges, our responsiveness ensures a positive overall experience. Thank you for recognizing our commitment to your satisfaction.
"I've encountered some hurdles with KakaClo. Their U.S. warehouse selection is limited, and their offline marketing is almost non-existent. However, their Chinese warehouse updates regularly, and shipping is surprisingly speedy. The 24/7 live customer support is impressive, and their after-sales service always resolves my issues promptly.
Thank you for sharing your feedback with us. We apologize for the limited selection in our U.S. warehouse and any inconvenience it may have caused. We appreciate your understanding. We are continually working to enhance our offline marketing efforts.
The Product quality from KakaClo's dropshipping can vary. But, you get a lot for what you pay, especially since their Stuff tends to be cheaper than others for the same quality.
Thank you for your feedback. We understand that the product quality from KakaClo's dropshipping can vary, and we apologize for any inconsistencies you may have experienced. However, we're pleased to hear that you appreciate the value you receive for the price paid. We strive to offer competitive pricing while maintaining a certain level of quality. Our goal is to provide affordable options without compromising on customer satisfaction. Your feedback is valuable to us as we continue to improve our product offerings and ensure a consistent experience. Thank you for choosing KakaClo, and we appreciate your support.
When it comes to after-sales support, KakaClo truly shines. I've encountered instances where the quality of the received items didn't meet expectations, or there were logistical delays. However, what impressed me the most was KakaClo's willingness to address these issues head-on. Unlike other platforms where negotiations drag on endlessly, KakaClo takes responsibility and offers appropriate compensation without hesitation. It's this level of accountability that earns my trust as a seller.
Thank you for your glowing feedback! We understand that issues can arise, and we appreciate your recognition of our commitment to resolving them swiftly. At KakaClo, we believe in taking ownership and providing prompt solutions. Your trust is invaluable to us, and we're always ready to go the extra mile to ensure your satisfaction as a seller. We value your partnership and look forward to continuing to exceed your expectations in after-sales support.
I had issues with my website and adding items to my store but thanks to Kakaclo She was right on top of it and helped me get it situated right away. She was on top of it instantly and got everything working for me and timely manner!
Thank you for sharing your experience! We're thrilled that Kakaclo promptly assisted you with the issues on your website and adding items to your store. It's great to hear that she was on top of it instantly and resolved everything in a timely manner. We appreciate your feedback!
I've been troubled with some issues and I'm super impressed with how my personal assistant helped me with everything. I had questions and he was able to walk me through everything clearly and efficiently. Great place to get things done.
Thank you so much for your positive feedback! I'm glad to hear that your personal assistant was able to assist you effectively and provide clear guidance. It's always fulfilling to know that our services have made a positive impact on our users' lives. If you have any more questions or need further assistance, feel free to ask. We're here to help you get things done!
KakaClo's New Arrival section is like a breath of fresh air when I'm too tired to sift through endless product lists. It's a real time-saver, and I'm grateful for how quickly they update their inventory. However, I've noticed their products sometimes lack top-notch quality, which can be a downside.
We appreciate your positive feedback on our New Arrival section and commitment to updating our inventory promptly. While we strive to provide convenience, we understand concerns about product quality. Your feedback is invaluable as we continuously work to enhance our offerings. Thank you for choosing KakaClo and sharing your experience.
I had a problem with the shipping set up,but it was solved fast by the staff Leo. He was so kindly and helpful. I appreciate a lot.
Thank you for sharing your feedback! We apologize for the problem you encountered with the shipping setup, but we're glad to hear that Leo from our staff was able to assist you promptly and effectively. We strive to provide excellent customer service, and we're delighted that Leo was kind and helpful in resolving the issue for you. We appreciate your understanding and patience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Since I started using KakaClo, I've noticed several benefits and a few drawbacks. The product range is impressive, and having items stocked in a US warehouse means faster delivery times, which my customers love. However, I've noticed that while there's a vast selection, the quality can be inconsistent. Some products are fantastic, while others don't meet the same standard. I do wish they offered more high-end options. Despite this, the convenience and efficiency of their dropshipping model have made operations smoother for my business. It's not without its issues, but KakaClo has overall been a good partner for my online store.
Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been both benefits and drawbacks. We're glad that our impressive product range and US warehouse have provided faster delivery times that your customers appreciate. However, we apologize for any inconsistencies in product quality and understand your desire for more high-end options. We're constantly working to improve our offerings. We're pleased to hear that our dropshipping model has brought convenience and efficiency to your operations. We value your partnership and will continue to work on enhancing your experience. Thank you for considering us a good partner for your online store.