Order Automator

Order Automator

Reviews (88)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 14, 2022

works like a charm. Exactly what I wanted and serves its purpose well. Customer service is great too!

The Foundation of Families Gift & Gear Shop w/ RadioCave
United States
About 1 month using the app
Automator Apps replied August 14, 2022

Awesome to hear that, thank you!

September 25, 2023

Great app that fills all our needs to automate our ordering process. Frances has been great with helping us with some custom requests as well. Recommend both the app and the team behind. Best customer service among the apps that we use for our store.

Toalettsitsar.com
Sweden
26 days using the app
Automator Apps replied September 26, 2023

Thanks for calling us the best customer service among the apps you use, that's awesome! Happy to help you out with the custom requests, we appreciate you.

March 7, 2022

The app was great and easy to use, although lacking multi-condition rule-setting options, customer support was super responsive and helpful in creating customized auto fulfillment rules to fit our needs. An app we'll definitely recommend to others.

Ovalware
United States
26 days using the app
Automator Apps replied March 8, 2022

Thanks for recommending, and good news multi-condition rules are coming soon in the UI. We're always happy to make customizations for anything not yet supported, and always working to add new features based on feedback.

Edited December 5, 2019

The guys here are great, the app did not do exactly what i wanted but Joe was able to customize it for me so that id did exactly what i needed.

so happy and saving me a bunch of time.

I Will Last
Australia
24 days using the app
Automator Apps replied December 5, 2019

Awesome I enjoyed customizing it for you, thanks for sharing. - Joe

December 16, 2019

Works great so far - gets the job done correctly without any manual input. Support is super quick and extremely helpful. Not sure why you would pay 2x for other apps when this does everything.

Bernie's Perfect Poop
United States
16 days using the app
September 14, 2020

This app is a lifesaver. We started adding third-party dropshipper products to our store alongside products that we fulfill, and because limitations of Shopify we were going to have to manually click a "Send to fulfillment" button for each dropship order.. which is not a sustainable model when you've got lots of orders every day. This app automated that process for us! Worth every penny. I'd also like to shoutout to the dev/customer support team.. we use multiple apps by them and they are always quick to respond and very friendly. Love these guys!

The Grow Network Store
United States
12 days using the app
Automator Apps replied September 14, 2020

Thanks for the detailed review and the shout out. Much love right back atcha! 🙂

June 1, 2022

Better information results in better decision making. Less time spent performing manual tasks means that our customer service team can also focus on interacting directly with our customers. This application has been great. A simple tool to alert our customer service team orders that meet certain criteria - most importantly for us, high-value customers and fraud alerts. I had a minor misunderstanding with how to use the application, and the customer service and interaction was top notch. A resolution was reached. We have installed this application on multiple Shopify stores and it has saved our team a significant amount of time. Thanks Joe & Oder Automator Team!

WANDRD Store
United States
11 days using the app
Automator Apps replied June 2, 2022

Glad to hear the app is saving your team significant time, thanks for sharing your experience!

April 22, 2020

Works perfectly-- no longer need to manually fulfill orders!

Customer support was above and beyond.

WizardPins
United States
9 days using the app
Automator Apps replied April 22, 2020

Awesome, saving time is fun eh! 🤘

Edited October 3, 2023

It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks.

Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.

Manchester Museum
United Kingdom
7 months using the app
Automator Apps replied October 2, 2023

Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed.

Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly.

Even if it's something that requires a customization, our app has the flexibility to do this.

Hope to hear from you soon, just contact us we can help you quickly.

June 30, 2023

We requested a custom feature for the email that was sent and they made it for us perfectly and very quickly! 10/10 customer service.

Jacob Bromwell
United States
7 days using the app
Automator Apps replied June 30, 2023

10/10 yaasssss thank you! Happy to make that custom feature for you. Wishing you the best with your business!