Order Deadline , 138 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide clear delivery times, boosting conversion rates and reducing customer inquiries. Key features include customizable timers for different countries, easy dispatch day changes, and branding alignment. Merchants praise its reliability, user-friendliness, and exceptional customer service. The app's customization options, including overriding default settings on products or collections, are appreciated. Its ease of setup, requiring no coding knowledge, is also noted. The accurate display of lead times and delivery dates is particularly valued by businesses with varied product lead times or pre-order options. Merchants report increased conversion rates post-installation.

Edited April 23, 2020

I've been using this app for just over a year now and it's been really helpful making sure our customers know when their order will be dispatched. We can also quickly change a certain day if we are unable to post etc.

Great customization features with lots of options, most we don't use yet such setting a timer to pre-order a product. We will probably look at the other features when they are needed in the future.

Customer service is great and very helpful. Overall a great experience and fairly simple to set up after you work out how things link (can be a bit confusing at first, but worth the trouble)

Small Wallets
United Kingdom
Over 1 year using the app
Evil Egg Software Limited replied April 24, 2020

Thank you for taking the time to share your thoughts about the Order Deadline app. It's great to hear how happy you are with it and that it's performing well for you.

We're looking forward to the launch of some new features soon which will make the app even better.

Thanks again and take care.

November 25, 2020

Really great App and excellent support for customization from Mat and the team. Fast response time and a useful App, that is a great addition to our product page.

Infinite Session
United Kingdom
Over 1 year using the app
March 3, 2017

This does exactly what it says on the tin, which is a big help for my site, and the customer service I got on signing up was amazing. I had set it up wrongly and without prompting they had had a look at it and came back to me with a clear recommendation on how to fix the issue. V impressed!

Kessels Ingredients
United Kingdom
Over 1 year using the app
September 25, 2018

The app is already pretty fantastic as is without any customization. We saw immediate increases in conversion after installation and have now been using Order Deadline for a couple of months.

Just today we had encountered an issue and contacted Order Deadline support for the first time. Usually when reaching out to shopify app developers, it can take quite some time to get a response. Mat responded right away and solved our problem after exchanging a couple of e-mails.

Could not recommend Order Deadline enough!

headphones.com
United States
Over 1 year using the app
February 15, 2022

Incredible app for helping set the correct expectations for customers with delivery times, while also adding urgency. Their customer support is also incredibly helpful, going above and beyond to help with issues even when it wasn't directly caused by the app, and ended up being more to do with what our theme developer did.

Rivendell Shop
New Zealand
Over 1 year using the app
Evil Egg Software Limited replied February 18, 2022

Thank you so much for your positive feedback, and you're very welcome for the help you received. I'm glad your theme issue was resolved. Take care.

March 1, 2018

I can see why this app has only 5 stars. Very nice and many options, particularly like the cart feature. This has really helped us and we were constantly trying to improve how customers see when they get their products, or when they are dispatched. It was also useful to us as we have different products with different lead times. Eg Product A is dispatched the same day when ordered before 1pm. and product B is dispatched the same day when ordered before 12. All this is possible with this app. Top work guys and look forward to any enhancements in the future. Thanks

Pasticcini
United Kingdom
Over 1 year using the app
July 14, 2017

The app is easy to use and dependable. The only issue is not with the app so much as customers not reading well. We countdown to the day it will SHIP. Customers are constantly reading the word ship as the word delivered (and complain when their package does not arrive the next day). Order Deadline allows all caps and also a second line for further explaining (and that helps a bit). Maybe offering colors would be a nice addition. We would like to make the word SHIPPED red so it really stands out. Great app. and totally worth it!

Superglitters
United States
Over 1 year using the app
January 18, 2017

Awesome app! Order Deadline increased our conversion rate immediately and cut down on customer service time advising customers when they would receive their orders. The "Locations" feature is a superb addition. Easy to set up, excellent and fast support! Highly recommend!

Fitfood Nz
New Zealand
About 1 year using the app
November 30, 2017

What an absolutely great app....

Matt the guys who supports this is superb, he spent time with me on skype talking me through installation and even styled the look to fit in with our website

A great coder and a great guy who takes time to understand your needs and actually asks you what you would like to see the module develop into.

Highly recommend!!!

Group 101 2
United Kingdom
About 1 year using the app
October 4, 2019

This app is perfect, my store conversion rate increased substantially after displaying the deadlines to customers. It's definitely a must-have. Mat was very kind in resolving the issues I had with set up and now my store is running great!

Drone.Parts Store
United States
12 months using the app
Evil Egg Software Limited replied October 4, 2019

Thanks so much for the positive feedback. It's great to hear how the app has positively impacted your conversion rate, and it was a pleasure assisting you with setup. Of course, we're here for any further support you need any time in the future.