Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features that simplify local delivery and shipping. It's easy to integrate and particularly useful for businesses requiring delivery date selection. The support team is known for their efficient problem-solving, with team members Manoj, Hemadri, and Mayank often praised for their exceptional service. The app is reliable, frequently updated, and affordable.

November 19, 2019

Had a couple of problems with customer not setting delivery date and placing an order without it, but after speaking to the app's online chat support, they have rectified the problem. Fingers crossed no more problems! Very helpful staff.

Stilton Catering Butchers
United Kingdom
6 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

June 17, 2020

All in all, this is good app. Even though there is one thing that doesn't match our requirement , support staff is very friendly and fast.

フラワーレメディ
Japan
6 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

November 15, 2018

Nice app! Give you many functionalities. It is easy to set delivery times for your orders and track them at the same time.

Bang Breakfast
Netherlands
5 months using the app
Identixweb Limited replied April 12, 2019

Hi there,

Maybe you find something wrong in our app that's why you reduce the star rating and give us 4 stars. Also, please suggest an improvement in what we should perform in our app so we can fulfill your need and serve our best service to you.

We had expected more love from you by getting 5 stars.

February 8, 2021

Het is een hele fijne app wanneer hij werkt. Regelmatig is er een storing waardoor de kalender niet zichtbaar is. Dit is ontzettend vervelend!

gourmetkampioen
Netherlands
4 months using the app
Identixweb Limited replied February 13, 2021

Thanks for your feedback.

June 8, 2020

I had an issue with the download of the calendar for consumers. It was frustrating at first because customers ended up not choosing the delivery date.

Wrote in to them and they fixed it within a day.

Whisking Bakery
Singapore
3 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback.

May 5, 2022

I use this app for delivery dates for our online flower orders. It seems straightforward and easy to use once you know. Online support is always helpful, quick and resolve any issues.

The Daily Bunch
Australia
3 months using the app
Identixweb Limited replied May 9, 2022

Thank you so much for the review! Your words mean a lot to us...💖

January 23, 2023

Great customer service with excellent troubleshooting. They will setup the app for you and fix any issues.

Eat Better Meals
United States
2 months using the app
Identixweb Limited replied January 23, 2023

Thank you 🙏🏻 very much for the review, Daniel! Our support team will always be there for your help.😊

September 16, 2020

Great and useful app and very helpful support team! Often asking for reviews but hey they're very helpful so sure :) Gotta keep this app afloat!

JM Floral Creation
Singapore
About 2 months using the app
Identixweb Limited replied September 30, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Edited September 24, 2021

CHAT atendimento nota mil! Estou gostando do APP, porém fiquei muito limitada ao usar o calendário no produto que é importante para mim. Ele não funciona com todos Add-ons e tem apresentado ainda muitas falhas. Não consigo entender porque em alguns campos (pedido/e-mail), após o pedido finalizado ele fica com os códigos de formatação e não atualiza a formatação de data, horário, etc... fica muito confuso. Porém um destaque ao "excelente atendimento" de CHANDNI SHARMA, que tem me ajudado a acertar muitas coisas. Tenho a esperança que possam melhorar a cada dia, pois as opções do APP são excelentes!! Att Márcia

Maria Madame Comércio de Kits e Cestas Ltda
Brazil
About 2 months using the app
Identixweb Limited replied September 8, 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻

June 15, 2021

I have some problems using this app at first but Mayank helped me to solve my major problem to align my calendar into center part of cart page. Besides, Mayank has answered all my questions and explained to me very clear regarding to my concerns. Thanks for his help.

MyHappii
Hong Kong SAR
28 days using the app
Identixweb Limited replied June 15, 2021

Hey Buddy... Thank you so much for your valuable review. 🙂🙂 It's our pleasure to help you with your concerns!! Keep growing with Scheduling your deliveries...