Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining local delivery and shipping processes. It's praised for its flexibility, customization, and easy setup. The app is particularly beneficial for businesses with specific delivery needs, like scheduling and advance booking. Merchants appreciate the quick response times and efficient problem-solving of the support team. The app's compatibility with other apps and customization for different shipping zones and rates is also noted. It simplifies the delivery and pickup process for both merchants and customers.

April 20, 2020

機能も必要十分にして全く問題なし。一時問題が発生したことがあったが、カスタマーサポートが素晴らしい。チャットで即対応いただけ、問題点もすぐ解決しました。チャットは英語で行いましたが、とても親切に対応してくれました。ありがとうございました。

飯坂冨士商店
Japan
6 months using the app
Identixweb Limited replied April 20, 2020

Thanks for your feedback. There was a great experience for us to work for you.

October 8, 2020

Installed the app and was assisted in a great way instantly.
Works very well. All functionalities I wanted are there.

Blumen Wien-Mitte I Schottentor
Austria
6 months using the app
Identixweb Limited replied October 19, 2020

Thanks for your valuable feedback.

November 7, 2020

I've contacted support 3 times and every time they solved my issues. Easy app to install and does what I need. I recommend it!

Zibo a casa tua!
Italy
6 months using the app
Identixweb Limited replied November 26, 2020

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

March 17, 2023

Flexible app to structure our delivery options for our complicated goods (mix of small postal items and large pallet items), good support!

Hauster
Netherlands
6 months using the app
Identixweb Limited replied April 5, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

September 4, 2020

Very easy to set up. The calendar gives you the opportunity to see all your deliveries in a month slide It works as it says. Support is friendly to help.

Cariño al corazón
Mexico
6 months using the app
Identixweb Limited replied September 7, 2020

Thanks for your valuable feedback.

January 4, 2019

Very good service with IdentixWeb awesome team! I'll recommend your app for others.
Keep up the great work.

SESSION
Japan
6 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

February 19, 2019

This app is great for this platform. I am using this app while a long time and it helps me to increase order and grow my business.

The support team is awesome, they are always ready to answer your queries about their products and fixing the issue.

Highly recommended!!!!! Great work by Identixweb team............

Bestfood
Canada
6 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

August 26, 2019

Each time when I contacted the app support team for the help, they were able to reply my each and every email within 8-10 hours with a positive reply. I love this app and happy to find this app for my store. Every star rating goes to the support team and their efforts for serving their best to me. :-)

FURRYKITCHEN
Hong Kong SAR
6 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

April 30, 2020

I used this app to help manage my customer's orders and delivery date. Not only were they able to set the general date but they were able to set a date per SKU to account for our different products. Manoj was more than ready to help me set this feature up. I highly recommend this app to anyone who would want this feature. EXCELLENT AND SPEEDY SERVICE + GREAT APP

Wildflour To-Go
Philippines
6 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

April 4, 2022

Great service! Really helpful, highly recommend. Exactly what we needed with the shipping as we had so many problems with other apps! Really great app.

Choc Gift Box
United States
5 months using the app
Identixweb Limited replied April 5, 2022

Thank you so much for the review!😍 Keep scheduling your orders... ✌