Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining local delivery and shipping processes. It's praised for its flexibility, customization, and easy setup. The app is particularly beneficial for businesses with specific delivery needs, like scheduling and advance booking. Merchants appreciate the quick response times and efficient problem-solving of the support team. The app's compatibility with other apps and customization for different shipping zones and rates is also noted. It simplifies the delivery and pickup process for both merchants and customers.

November 20, 2019

Great support service I have experienced from the team in this app. I was supposed to add an extra shipping price to the selected delivery date and asked if they were providing this feature. Their reply was extremely surprised me that they have an addon for a shipping price. I'm pleased to use this app.

Holy Grail Steak Co.
United States
5 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

October 14, 2021

The app works amazingly and offers everything you need. When I had trouble setting it up they are always quick to help

Baked Something Sweet
Australia
5 months using the app
Identixweb Limited replied October 15, 2021

Thank you so much for your feedback buddy!🙏🏻 Support is always there to help you with your queries...

October 4, 2019

Awesome support! Great job. Finally i solve my problem from this app. I tried others app which i needed order-date notification in my email, which i never succeeded. Brilliant costumer support, who helped me beyond.

Lanjaron Arabia Distributor
United Arab Emirates
5 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

November 12, 2021

Awesome app, allows us to offer different delivery methods, super easy to add into our custom theme, and Manoj was super quick to help us with our issues.

Canada Produce
Canada
5 months using the app
Identixweb Limited replied November 12, 2021

Thank you very much for your review, Danny!! The support team is always there to help you with your queries...🤗

Happy scheduling!!✌

November 23, 2021

Good app - support is great. Have not been using it for very long but so far easy to understand and use.

High Vibe by Lindsey McNally
United Kingdom
5 months using the app
Identixweb Limited replied November 23, 2021

Thank you so much for your kind words, My friend!!😊

October 21, 2021

Customer service is so great! They reply really quickly and simply to fix any issues or bugs. Thank you for supporting us always.

Groceries by umamill
Singapore
5 months using the app
Identixweb Limited replied October 22, 2021

Thank you so much for your kind words man!🤩 We are always there to help you with your queries.

Feel free to shoot us an email or you can also book a demo from the app dashboard to get quick support.🤗

January 22, 2021

Order Delivery app has really helped with our customer experience. Allowing users to be aware of delivery dates and have control has been really beneficial. The support team have been very responsive regarding slight tweaks we've need to make. Great service

GRUBBY
United Kingdom
5 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback!!

May 7, 2024

We're using this app in order to be able to offer local delivery only to certain postal code areas. We were researching for a while trying different options to enable this, and this app was the answer.

Had one issue with an error when trying to enter some text in the settings in this app. I clicked the "Contact Support" button and got help in the chat immediately. Very happy with this app and their support.

F.Bache Pukk
Norway
April 12, 2019

Working smoothly for my website. Once we got an issue with this app showing and unwanted code in the order detail page and get in touch with the development team through live chat option.

They took action immediately and fixed the issue on the same day. Happy with this app! I also recommend this to my friends...........

Los Dedos - Flores
Argentina
5 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

July 7, 2020

Great app with some good solid features. The live support is awesome! Really helped me out with some small edits.

Made In Perth
Australia
5 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!