Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features that simplify local delivery and shipping. It's easy to integrate and particularly useful for businesses requiring delivery date selection. The support team is known for their efficient problem-solving, with team members Manoj, Hemadri, and Mayank often praised for their exceptional service. The app is reliable, frequently updated, and affordable.

Edited July 31, 2020

Every single time I go to the app, I get presented with an ad for some other product this company sells. I can't find a way to dismiss that message once and for all, I have to dismiss it each time. I have to train my staff to do the same. Effectively making the app useless. I'm already paying for the app, but I still have to deal with ridiculous ads.

Response to the developer below: is it not better to give people an option to dismiss the ad in the first place, rather than waiting for someone to contact you? Does it need to appear every single time? We rely on Shopify for conducting our daily business, not all our staff is tech savvy. I hope you realize the amount of time that was wasted trying to guide each and every staffer beyond that ad.

Farm2cart
United States
4 months using the app
Identixweb Limited replied July 31, 2020

Hi there, Sorry to hear about that and I really apologize for the inconvenience you had with the app.
→ You should contact us for this and we help you in that matter instead of writing the direct review without getting our support.
→ Anyway, we have removed the advertisement from the app so now it won't bother you anymore!
→ I agree with your concern that how this add consume your time for a look and teach to your staff about how to remove.
→ And I also admit that we should add a response to hide the ad from the app when click to close and not open again for some time period or anything else.
→ Please apologize us for the inconvenience you had! 🙏

July 2, 2020

Wow, what an amazing app! Does exactly what was required, the price is very fair and the support is instant. Dont bother with other delivery date apps, this is the one to go for.

Bill Bean Ltd
United Kingdom
5 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited August 13, 2020

From 5 stars to 1 star - why? Their service is nonexistent. While my shop loses money because customers cant checkout due to their app. And these many issues is happening too many times. They will NEVER give you straight answer. So you just got to face these issues repeatedly and lose money when their app goes Ape Shit! Guys, i am still waiting. and i had enough of waiting for your "AWESOME" service as advertised.

Tpday 14/08 and i am still waiting for them to solve an issue - if you read the email replies they send, you will know how bad these guys are.. Shitty, Bad Performing App....please...

Pasar Segar | The Fresh Market
Malaysia
4 months using the app
September 15, 2020

Just set up the app. I wanted to customize the location of the calender in my cart page. I have no coding experience and they solved my issue immediately. Excellent customer service.

Urban Baker Co.
Canada
4 days using the app
Identixweb Limited replied September 30, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Edited May 8, 2020

Quick and easy to use delivery date picker! (The order page filter option really helped me a lot as compared to the old date picker app I use) and support staff is really great. Had a few questions and they instantly fixed the problem in less than 5 mins :)

Quinn's Bakery
Philippines
4 days using the app
Identixweb Limited replied May 8, 2020

Thanks for your valuable feedback. :)

February 1, 2021

The app works as I expected and is very easy to set up. The information selected by the user is very clear in the emails and in the orders in shopify.

Sweetphony
Chile
4 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

June 8, 2020

I had an issue with the download of the calendar for consumers. It was frustrating at first because customers ended up not choosing the delivery date.

Wrote in to them and they fixed it within a day.

Whisking Bakery
Singapore
3 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback.

February 27, 2018

I don't know why this app has so many positive reviews. It has extremely long load times (5 seconds after my page loaded, it still hadn't loaded) - which looked like the result of spaghetti code. Their answer to load times: sorry, that's the way it is. But. more importantly, when I had an issue in which my orders no longer were recording the delivery date on the back end, I emailed them multiple times and didn't get help. The first time they said it wasn't their app because I had applied a style to make it a different color, and then when I emailed them again showing that it was in fact their app, they just stopped communicating. Poor product and poor service.

Petaloom
United States
3 months using the app
Identixweb Limited replied April 11, 2019

Hi Pataloom,

We are extremely sorry about the inconvenience you had with our app. Please try our Live Chat for a quick response if you don't get any response from the email. We also had tried to get in touch with you by sending an email about the review you write for this app but unfortunately, didn't get any response from your end.

Sometimes, we miss the emails after the weekend due to a high volume of emails from other apps too. We would more than happy to assist you!

Let us know your thoughts!

Thanks,
Best Regards

May 5, 2022

I use this app for delivery dates for our online flower orders. It seems straightforward and easy to use once you know. Online support is always helpful, quick and resolve any issues.

The Daily Bunch
Australia
3 months using the app
Identixweb Limited replied May 9, 2022

Thank you so much for the review! Your words mean a lot to us...💖

December 12, 2019

I just started using the app, I have tried many before this, and Order Delivery Date seems to be the one that does not have glitches so far. However, there can be more features added, for example a zipcode validator. I wouldn't mind paying extra for it. Good Job guys!

Mazgro
India
4 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.