Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining local delivery and shipping processes. It's praised for its flexibility, customization, and easy setup. The app is particularly beneficial for businesses with specific delivery needs, like scheduling and advance booking. Merchants appreciate the quick response times and efficient problem-solving of the support team. The app's compatibility with other apps and customization for different shipping zones and rates is also noted. It simplifies the delivery and pickup process for both merchants and customers.

August 11, 2023

Manoj was a big help and very quickly solved my problem. It made it very easy to move forward and set my website "live".

Thank you!

Baked Better by Bari
United States
13 days using the app
Identixweb Limited replied August 14, 2023

Hello 👋🏻 Bari, thank you 🙏🏻 for your positive feedback. 🥰
➝ We are glad to hear that Manoj was able to help you with your website issue and that you are satisfied with our service. 👏🏻🎉
➝ We appreciate your kind words and your support. 🥰😍
➝ We hope you enjoy your website and have a great day! 🎊🙌🏻

August 1, 2023

I had a great experience with the customer rep who helped me set up this app! He took time to make sure I knew how to do it myself.

COOKD! BY KAMI
United States
7 days using the app
Identixweb Limited replied August 2, 2023

What a wonderful review, Kami! 🥰
➝ Thank you 🙏🏻 for letting us know how much you enjoyed working with our customer rep.
➝ He is very skilled and friendly, and he always goes the extra mile to make sure our customers are satisfied with our app. 🙌🏻🎊
We are grateful for your business and your trust! 😊🎉

October 4, 2023

Manoj and the customer support team for the Stellar app were very helpful. The Stellar app is an amazing tool for our company and the stylish features make this app a must have!

The Flower Cart
United States
5 days using the app
Identixweb Limited replied October 10, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review. 😊🥰
➝ We are so happy 😀 to hear that Manoj 😎 and the customer support team for the Stellar app were very helpful. 😊
➝ Manoj is one of our best support agents and he always tries to provide excellent service to our customers. 😎😊
➝ We are glad 😌 that you find the Stellar app to be an amazing tool for your company and that you like the stylish features. 🙌🏻👏🏻

July 20, 2023

Great support and several options to choose from. Works perfectly with our needs. Highly recommended!

Canada Raw
Canada
15 days using the app
Identixweb Limited replied July 21, 2023

Thank you 🙏🏻🙏🏻 so much, Benjamin! 🥰 for your kind words and positive feedback.😍
➝ We are delighted to hear that you are satisfied with our support and our app features. 🎊
➝ We always strive to meet your needs and expectations. We appreciate your recommendation and your trust in us. 🎊
You can reach out to our support anytime when needed. We are always happy to help. 🙇🏼‍♂️🙌🏻

November 8, 2023

Hemadri was very patient and helpful throught the customer service process. Thank you.

Kenny Hills Bakers
Malaysia
1 day using the app
Identixweb Limited replied November 21, 2023

Thank you for the feedback.
➝ We're happy to hear that Hemadri was very patient and helpful throughout the customer service process.
➝ Thank you for your appreciation and your feedback.

June 2, 2023

So nice and helpful! also the best customer service too! i hope other should try this app. it will help your shop

REMEX Market
United States
6 days using the app
Identixweb Limited replied June 6, 2023

Thank you 🙏🏻 so much for your positive review! 😊👍🏻
➝ We're thrilled to hear that you found our app nice, helpful, and enjoyed the best customer service.
➝ We strive to provide excellent support to our users, and it's great to know that we met your expectations. 🥰🙇🏼‍♂️

September 22, 2023

Great support, and fits our, what I tought to be, complicated pickup/shipping options needs. Well done

Chez André
France
16 days using the app
Identixweb Limited replied September 26, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review, Maxime. 🥰😍
We are so happy 😊 to hear 👂🏻 that you find our app and our support to be great. 🙌🏻👏🏻
We are glad 😊😁 that our app fits your complicated pickup/shipping options needs. 😊
We always try to provide the best service and the best solution to our customers. 😎👏🏻
We appreciate 🙏🏻 your feedback and your recognition of our work. 🎊🙌🏻

November 22, 2023

Manoj was very helpful!

La Carne Premium Meat
United Arab Emirates
7 days using the app
Identixweb Limited replied December 1, 2023

Thank you very much for the feedback! 🙇🏼‍♂️🥰

June 23, 2023

Works perfectly and the customer service is brilliantly, they sorted our query out within an hour! Definitely recommend!

Bath Soft Cheese
United Kingdom
3 months using the app
Identixweb Limited replied June 28, 2023

Thank you for the amazing review! 🙏🏻
We're delighted to hear that our app works perfectly for you and that our customer service provided brilliant support by resolving your query within an hour. Your recommendation means a lot to us. 🎊🎊
If you have any further questions or need assistance in the future, feel free to reach out. We're here to help 👏🏻🙇🏼‍♂️

October 6, 2023

I enjoyed talking to Hemadri, and she guided me very well about every single feature of this app.

My Store
India
3 days using the app
Identixweb Limited replied October 10, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 😍🥰
➝ We are so happy 😊 to hear👂🏻 that you enjoyed talking to Hemadri and that she guided you very well about every single feature of this app. She always tries to provide friendly and helpful service to our customers. 😎
➝ We appreciate your feedback and your support. 🙏🏻🎊🙌🏻