Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining local delivery and shipping processes. It's praised for its flexibility, customization, and easy setup. The app is particularly beneficial for businesses with specific delivery needs, like scheduling and advance booking. Merchants appreciate the quick response times and efficient problem-solving of the support team. The app's compatibility with other apps and customization for different shipping zones and rates is also noted. It simplifies the delivery and pickup process for both merchants and customers.

November 22, 2023

Manoj was very helpful!

La Carne Premium Meat
United Arab Emirates
7 days using the app
Identixweb Limited replied December 1, 2023

Thank you very much for the feedback! 🙇🏼‍♂️🥰

October 6, 2023

I enjoyed talking to Hemadri, and she guided me very well about every single feature of this app.

My Store
India
3 days using the app
Identixweb Limited replied October 10, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 😍🥰
➝ We are so happy 😊 to hear👂🏻 that you enjoyed talking to Hemadri and that she guided you very well about every single feature of this app. She always tries to provide friendly and helpful service to our customers. 😎
➝ We appreciate your feedback and your support. 🙏🏻🎊🙌🏻

October 30, 2023

The customer service is amazing.i recommend it

Hanani Flowers & Cake
United Arab Emirates
About 1 month using the app
Identixweb Limited replied November 2, 2023

Thank you very much for writing about our customer service!

October 19, 2023

Great service, very helpful and easy to deal with, helped me with everything i needed to setup the app as we required.

Crunchbox
Australia
About 21 hours using the app
Identixweb Limited replied November 2, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review. 🥰😍
➝ We're delighted 🤩 that you received excellent service from our team 👏🏻 and that they helped you with everything you needed to set up the app as you required. 😊
➝ We appreciate 👏🏻 your feedback and your business. 🙌🏻🙌🏻

September 9, 2023

Stellar exceeded my expectations with their exceptional customer service and lightning fast response time! They truly understand the value of prompt and attentive assistance, making them a top choice for anyone seeking outstanding service.

Williamson's Reef
United States
2 days using the app
Identixweb Limited replied September 18, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your amazing review. 🥰😍
➝ We are so happy to hear that we exceeded your expectations with our exceptional customer service and lightning-fast response time.
➝ We truly value our customers and we always strive to provide prompt and attentive assistance. 🚀🚀
➝ You are very kind to choose us as your top choice for outstanding service.
We appreciate your feedback and your support. 🙌🏻🎉

October 6, 2023

It's an amazing application, and having awsome support team they are always be and time polite and decent support staff, kudoss for stellar team.

CHOCODAINTY
India
1 day using the app
Identixweb Limited replied October 10, 2023

Thank you 🙏🏻🥰 for your amazing review. 🙇🏼‍♂️🙌🏻
➝ We are so happy 😀 to hear👂🏻 that you find our app to be amazing 🤩 and that you appreciate 👏🏻 our support team. 😊
➝ They are always ready to help and provide polite and decent support to our customers. 😊
➝ We appreciate 👏🏻👏🏻 your feedback and your kudos for our stellar team. 😊🎊🎊🙌🏻

July 11, 2023

support team provide the solutions immediately. It is very easy to use and understand. Fullfil all the requirements.

Mister Nata
Netherlands
19 days using the app
Identixweb Limited replied July 12, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive feedback. 😊
We are glad to hear that our support team was helpful and that you are satisfied with our product. 🎊🙌🏻
We appreciate your loyalty and trust. 😊👏🏻

July 10, 2023

Very helpful customer service, ........................................................................

IrisFlowersandcoffee
United Arab Emirates
15 days using the app
Identixweb Limited replied July 10, 2023

Thank you for your review! 🥰🙇🏼‍♂️
We're good to hear that you found our customer service team helpful. We strive to provide excellent support to our customers. If you have any additional comments or questions, please feel free to let us know. We appreciate your support! 🙌🏻🙏🏻

May 8, 2024

Sehr schnelles Support, und Team bereit flexibel zu sein.
Ich brauche eine neue Funktion, und die kann entgegenkommen.
Danke

Weiter zu Empfehlen

Brötli
Germany
Edited May 20, 2022

Great app would recommend to others, we had issues an support helped us out asap. Better than other apps

Fineflora Flowers
United Kingdom
Over 5 years using the app
Identixweb Limited replied April 11, 2019

Hi,

The Cut-Off time works according to the time slot. So when time slot is available for delivery from admin, the functionality will check for Cut-Off time and disable the date after if the time is passed away.

Let me know your thoughts.

Thanks