Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (807)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for its flexibility in supporting various business models, particularly useful for made-to-order and advanced booking needs. Key features include local delivery to specific postal codes, in-store pickup, and customizable delivery schedules for perishable items. It supports unlimited locations and allows customization of delivery methods and blackout dates. Merchants appreciate the intuitive design and responsive support team, enhancing trust and satisfaction in managing delivery and pickup operations.

December 5, 2018

Thanks for this app. Big support on my online store.
Thanks for this app. Big support on my online store.

Prime Harvest by PH RISE Inc.
Philippines
About 1 hour using the app
Identixweb Limited replied April 12, 2019

Hi there,

Maybe you find something wrong in our app that's why you reduce the star rating and give us 3 stars. Also, please suggest an improvement in what we should perform in our app so we can fulfill your need and serve our best service to you.

We had expected more love from you by getting 5 stars.

December 11, 2019

This app did not serve my business needs, but the customer service was excellent and very responsive!

Bites Charcuterie & Provisions
United States
35 minutes using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

May 18, 2020

Support very responsive. Nice taking with, Im still setting up the apps trial version still goin. Cheers

TFXPH Flowers and Gift Shop
Philippines
26 minutes using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

June 25, 2018

Very helpful for online food service and many other who need order on specific time and date

Phoebe Heess
Germany
1 minute using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

May 24, 2021

This app doesn't have a free plan. The installation plan is $14.99 with a trial for 21 days and then to use any of their services you will have to add their addons which can add up to $40 more or less. Hope you update your information and save us time.

Zing Vibes
Canada
24 minutes using the app
Identixweb Limited replied May 25, 2021

Hello there, I hope you are well.....
→ We have a free plan available in the app which we offer as a free trial in the app.
→ The app's base price is showing on the app listing page and that price is for the basic features of the app.
→ Yeah, you have to pay more for the additional features you want to use from the app on your website and you have to pay for the extra feature only not for all add-on you install in the app.
→ Our app description page is clear as it should but I admit that we haven't mentioned the pricing of our additional feature add-ons here because shopify doesn't allow to add pricing plans for the app add-ons.

August 14, 2020

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Gym Perfume
United States
6 minutes using the app
Identixweb Limited replied August 16, 2020

Hi there,
→ Sorry to hear that this app isn't comfortable for you.
→ May I know what we have missed in our app which isn't suitable for you and not comfortable for you?

May 22, 2020

thanks but I want to export tracking number .........................................................................................................................................................................

Jessie's Selection
Hong Kong SAR
5 minutes using the app
January 31, 2025

Dulces Intenciones
Spain
8 months using the app
Identixweb Limited replied February 4, 2025

Thank you for the review! 😊 We're so glad you had a great experience. If you need anything else, feel free to reach out anytime! 🚀

February 17, 2025

Datti Tržnica
Slovenia
2 months using the app
Identixweb Limited replied February 18, 2025

We're sorry for any issues you've faced. We've already responded to your emails and informed you that the app settings need proper configuration for delivery days to display correctly.

We also asked for details on your preferred setup, including specific dates and times, but haven’t received a response.

Please check our emails and reply so we can assist you in configuring the app properly. We're happy to help!

August 7, 2024

Soet Cakes
South Africa
Almost 5 years using the app
Identixweb Limited replied August 13, 2024

Thank you so much for the rating! If you ever need anything, we're here to help!